Trusted bridge to your clients, with its end-to-end
Enterprise Messaging and Voice Solutions
Office 24x7 is one of the major products by telecom service provider Striker Soft Solutions. It was established in 2009 and since then it has pioneered innovative technology-based solutions in Text and Voice arena.
It helps build all type of voice communications between the organizations and clients. Its designed in such a way, to not only be useful for building communication, but also aid company promotions. All the required services of voice are provided on cloud as well as On-Premises.More
An inbound Contact Center attends to all the incoming calls made to the company by their customers. The inbound Contact center is highly service oriented as the agents deal with incoming requests from customers and target audience.
An outbound center makes outgoing calls to customers and target audience. The outbound centers are mostly sales oriented and the agents are provided with a list of prospective customers to call and keep in touch with.
A blended contact center attends incoming calls and makes outgoing calls too. Such call centers can either have trained agents who can take care of both or have dedicated agents to attend to incoming calls and make outgoing calls.
Cloud computing is a kind of Internet Protocol (IP) based computing that gives shared PC processing resources and information to PCs and different gadgets on request.
On-Premises Technical Architecture is built with in the office premises. This solution installed and run in office premises.