Blended Calls

Blended inbound and out bount calls

Number Selection

Trusted bridge to your clients, with its end-to-end Enterprise Messaging and Voice Solutions

  • Virtual Number
  • Local Numbers
  • Mobile Numbers
  • Tollfree Numbers
  • Call Forwarding
  • Custom Caller ID/Pilot Number
Blended services
blended dialer

Dialer

Trusted bridge to your clients, with its end-to-end Enterprise Messaging and Voice Solutions

  • Predictive Dialer
  • Progressive Dialer
  • Preview Dialer

Data Management

Trusted bridge to your clients, with its end-to-end Enterprise Messaging and Voice Solutions

  • Campaign & List management
  • Data Upload Normal and File Import (.csv/xls/xlsx formats)
  • NDNC filter
  • Schedule announcement for greetings/wishes
Blended inbound and out bount calls
blended agent cti

Agent CTI

Trusted bridge to your clients, with its end-to-end Enterprise Messaging and Voice Solutions

  • Agent module
  • CTI Screen pop up
  • Agent Scripts
  • CRM Integrations
  • Contact Database or Customer Data Management
  • Call Recording
  • Virtual phone
  • Work from home

Post Call Survey

Trusted bridge to your clients, with its end-to-end Enterprise Messaging and Voice Solutions

  • Feedback IVRS
  • Voicemail Integration
  • SMS with shorturl
  • SMS with missed call numbers
blended post call survay
blended reports and analytics

Reports & Analytics

Trusted bridge to your clients, with its end-to-end Enterprise Messaging and Voice Solutions

  • Real time Report
  • Agent Performance Report
  • Call Status Report
  • Geographical Report
  • Hour wise calls analysis
  • Month wise calls analysis
  • Agent wise calls analysis
  • Location wise calls analysis
  • Custom Reports