Contact centers need phone numbers to function. To enable the utilization of our outbound services, we offer Number Selection.
In today’s digital age, there are multiple tools available to the users that categorise numbers as spam, hindering the effectiveness of telemarketing efforts of companies. Office 24/7’s unique Number Selection system recognizes when a number has been categorised as spam and automatically switches to another number in order to reach the target audience.
A Pilot Number gives you the choice of a custom caller ID for your virtual number. Dedicate one caller ID to each segment and the agents who have been aligned with the campaign. Use this feature to your advantage when running multiple campaigns with different categories of the target group.