Content-Writer

Job Description & Desired Skills

Subject: Hot Requirement: Need Managers/Executives (BDE/Business Strategy Creators/Product Manager)

• Qualification – Any degree
• Total Experience – 3+ to 7 years
• CTC – As per market standards
• Location: Hyderabad
• No. of Opening – 10
• Job Type: Full Time
• Notice Period - Immediate joiners/15 days/1 month

Company : Striker Soft Solutions Pvt. Ltd. and Office24by7

Current Website : https://office24by7.com

Office24by7 CRM : http://demo.office24by7.com/office24by7-new/

Striker Soft Solutions Pvt. Ltd., incepted in the year 2009, and built a brand of Office24by7. Office24by7 is a complete CRM application developed to automate important business domains like Communication, Sales, Marketing and Support. The software is designed to meet customized business needs. We serve businesses across India to equip them with advanced communication tools and Identified as a Fastest Technology Growing Company in the year of 2015 by Deloitte, Ranked 16th - Deloitte India 50, 137th – Deloitte APAC. Office24by7, created after serving 4000 clientele across industries with multiple services and solutions for reaching customers. A group of passionate technical experts work tirelessly to support client’s needs as required.

Job Description

• Build new sales opportunities
• Excellent listening skills and effective follow-up capabilities
• Lead our prospects with professional approach for constructive delivery
• Self-Driven and Efficient plan of goal
• Know the Office24by7’s product eco-system inside and out and can directly tie customer pain points to Office24by7 product solutions
• Developing a strong pipeline of leads, followed by prospecting, qualifying, proposing, negotiating.
• Develop comprehensive channel strategy and multipoint lead generation.
• Work in a team centric environment to achieve team goals, besides achieving their own targets
• Good communication skills - verbal and written

Inside Sales Executive / Sr. Executive

Job Description

• Cold Calling; Making multiple outbound calls as per the daily quota to potential clients
• Develop good understanding of products/solutions in offering for effective closures
• Assess competitors by understanding & analyzing their products offering/pricing, for effective pitch
• Research business directories, web searches or digital resources to generate potential leads
• Qualifying leads in HOT, WARM, COLD bucket to ensure effective data capturing
• Creating & Maintaining a list/database of prospect Clients in Excel and/or CRM tool
• Understanding Client needs, offering/proposing best suited product or solutions
• Coordinating with Inside Sales Lead/Manager on day to day work to record performance
• Answer potential Client questions and follow-up questions to Close Sales on Winning Note

Inside Sales/ Asst. Manager

Job Description

• Delegate Inside Sales Executives with the daily quota of calls, follow-ups, closures
• Ensure product/solution knowledge to Inside Sales Team and check periodically
• Closely track leads, compile and delegate leads to different Outbound Sales Team Managers
• Research and discover methods to increase customer conversions and engagement
• Assess competitors by understanding & analyzing their products offering/pricing, for effective pitch
• Coach, Train, Evaluate and Monitor Inside Sales Executives performance on regular basis
• Manage Retention and build an open communication culture within the team
• Maintain a performance track record of every Executive to ascertain the team’s overall performance
• Understanding Client needs correctly and offer/propose best suited product or solutions
• Ensure maintaining timelines on every task to ensure timely actions, corrections and closures
• Accomplish department & organization goals by adding important insights & accepting ownership
• Liaise with various departments (Product Development, Service, Support, etc.) to share inputs
• Update and share various feedbacks and reports with the reporting authority as & when required

Inside Sales/ LEAD - MANAGER

Job Description

• Setting, tracking & Achieving Targets (FTM/FTW/FTD) for the Department in consultation with the Sales Head.
  Total call targets
  Total Hot Leads generated
  Total Closures (% Conversion rate vs Total Calls)
  Revenue (Achievement vs Target)
• Closely track leads, compile and delegate lead to different Outbound Sales Team Managers
• Research and discover methods to increase customer conversions and engagement
• Discussions with the Outbound team members to understand market realities and derive inside sales strategies to enhance conversions
• Impart product/solution training from time to time and update new additions periodically
• Assess competitors by understanding & analyzing their products offering/pricing, for effective pitch
• Recruit & Manage Retention and build an open communication culture within the team
• Accomplish department & organization goals by adding important insights & accepting ownership
• Liaise with various departments (Product Development, Service, Support, etc.) to share inputs
• Ensure data mining from various sources to generate Database for the Inside Sales team
• Ensure maintaining timelines on every task to ensure timely actions, corrections and closures
• Analyze, Review and Present Performance data for the Meetings as and when required

Outbound Sales/ Sales Executive - AM - Manager

Job Description

• Prepare GTM plan across the Month, identify target clientele, Fix up meetings, Pitch Products
  Total Clients Met
  Total Prospects Generated
  Total Closures (% Conversion rate vs Total Prospects)
  Revenue (Achievement vs Target)
• Ensure product knowledge to give strong demo/presentation to the Clients
• Assess competitors by understanding & analyzing their products offering/pricing, for effective pitch
• Ensure achieving the allocated targets across the product category
• Maintain the updated Client Visit Data and share as and when required for discussion/review
• Identify and Attend networking events to generate leads
• Coordinate effectively with the Tech Support teams to ensure timely deliverables to Clients
• Coordinate with Finance & ensure timely handling of invoicing and collections from the Clients
• Effective Client Management driven on continuous business relations and referrals
• Collect Market Information to share internally and use effectively in drafting winning proposals
• Identify relevant Client Segments, generate data, strong leads, drive presentation and closures
• Prepare Monthly plans with the backup to achieve the sales quota

DGM – Sales, Enterprise Vertical

Job Description

• Prepare the Sales Plan in consultation and coordination with National Head - Sales & Marketing
• Identify and Classify Enterprises in A-B-C bucket based on the predefined requisite parameters
• Ensure Reach – Effective & time bound Client Meetings to reach out to targeted Audience across the Day/Week/Month
• Identify, Lead and Manage Enterprise Accounts by pitching CRM tool to concerned stakeholders
• Assess competitors by understanding & analyzing their products offering/pricing, for effective pitch
• Identify & Attend various networking events to reach out to various Enterprises & key stakeholders
• Knowledge & Effectiveness in using digital media to identify various Enterprises to connect to the decision makers
• Timely and Accurate Revenue Forecasting based on the strong funnel development
• Plan a clear cut 30-60-90 days’ plan on Client closures to achieve the desired sales quota
• Coordinate with Finance & ensure timely handling of invoicing and collections from the Clients
• Develop strong relationships with the Clients for business continuity, cross-selling & referrals
• Strong product knowledge driven on effective demo/presentation skills
• Strong Analytical skills to articulate Client requirement/Need Gap and propose winning solutions
• Act as a strong intermediary between Client and Internal Technical team in driving smooth technical discussions for timely Go Live