lead management
Improve the sales velocity and amplify sales team productivity with
Smart Force

Upgrade your sales operations to modern, informed and growth-driven sales with sales CRM software. Process the raw lead data, identify quality leads, and nurture the prospects with innovative, personalized campaigns. Top class lead management tool helps to boost your sales agent’s performance with an agent-friendly dashboard where click-to-dial, SMS, Email and Voice Call integrated. Office24by7’s sales management software is a one-stop solution to rejuvenate your entire sales operations with automation.

lead management tool
Process the raw leads with the

Sales CRM

Process and analyze huge amounts of raw lead data on a single screen through an intuitive UI. Sales CRM software allows deep search functionality by a criterion to identify the quality leads. Expand your prospect identification criteria by understanding a lead activity journey through logical lenses. Identify the leads better by capturing the detailed data of a visitor. Build your own custom lead generation form with self-service functionality from CRM software.

Quick lead identification
human centric
lead management automation
Segregate and distribute the leads to the right teams

Segregate the leads and custom distribute to the right teams based on the skill, availability for higher conversion rate with the sales management software. Leads can be distributed on the basis of source, region and priority as well. CRM software’s inbuilt automation feature distributes the leads as per the criteria set to enable the sales agents and teams to stay focused on the right leads in an appropriate way.

nurture your prospects
Nurture prospects with targeted campaigns

Multiply your conversion chances by charting a multi-action and multi-channel driven drip campaigns for every prospect lead management CRM. Track prospect behavior and send appropriate responses including the welcome email, promotional offers, coupons, personalized messages, proposals, wishes through SMS, Voice, Push notifications, and Email. Sales management software helps you to add wait-time at every interaction to humanize the drip campaign experience.

prospects
Check customer score
Check customer score and do more closures
Measure lead quality with the lead scores

CRM software enables you to define the criteria to identify hot leads based on your preference. Understand the lead behavior at every interaction with the lead management system to stay focused on the sales-ready customers first. Analyze a cumulative, auto-generated customer score based on the prospect interactions to reduce your lead conversion time. Keep tracking the lead scores to target on the right time with the right channel of communication.

agent friendly smart tools
Empower sales team with

lead management app

Give your sales team all the required information in one go and avoid the hassle of searching to gather the right information about the lead. Enable your agent to reach out the lead in no time over multi-channel with prospect interaction tracking, drip service and an auto-generated customer score by the lead management software. Identify your top sales-ready prospects and close the sales fast. With the lead management system.

agent
dashboard and data views
dashboard
Customizable dashboard for the easy data view

Customizable dashboard of sales management software with deep analytics helps you track your best and least performing lead sources. Keep the right tools at the disposal of an agent with the customization of the dashboard. CRM Solutions help to track the number of daily leads, view the count of leads by status. Agent can extract daily or monthly reports related to their sales pipeline, business generated and the number of deals closed.

Grid view

Self-service drag and drop functionality to switch a lead from one status to another. Sort leads by priority. Transfer or reassign single or multiple leads to other agent(s) in a few clicks.

Table view

Switch to a classic tabular lead data view as per your convenience on a single click. Easy-to-understand data view, suitable for every kind of business audience.

calendar
Comprehensive calendar for better organizing

Plan your sales meetings proactively by setting multi-channel reminders for both your agent and customer with the CRM tools. Receive automatic notifications by SMS, Email, Voice, Push notification so as not to miss a single scheduled meeting or call, ever. Sales CRM software makes it easy to sort the lead and meetings count by date, date range or non-linear dates to keep a track of your work.

reminders and calendar
multi channel services integration
multi channel services
Multi-channel integration to empower agents

Empower your agents with value-addition integration, dial a new customer number directly from the web interface to fasten communication and reduce conversion cycle. Customer relationship management system helps to send promotional offers, coupons, information on new product launches, exclusive deals, and wishes to your customer through SMS and email services integrated into lead management software. Use the template store, scheduling feature and short URL generation tool to optimize and personalize your content further.