SCALE, GROW,

AND EMPOWER

Every customer counts. Every deal counts. Make the best of your efforts in sales, marketing, and customer support.

Make happy customers. Make happy teams.

Enable seamless communication to ensure no opportunity slips away. Facilitate flawless engagement for successful customer interaction.

 

IVR

Make it an interactive experience for your customers when they reach out to you with our IVR service.

Cloud Telephony

Handle more calls efficiently, increase productivity, and do more with our Cloud Telephony solution.

Virtual Number

Deploy a virtual number for business with your area code and reflect a neighborhood business presence.

Missed Call

Generate more leads with our missed call service. Reply or call back customers at your convenience.

Click-to-Call

Let clients reach you with an easy button click. Enable rapid connection with click-to-call solution.

Audio Conference

Conduct effective, quality internal or external meetings with our advanced audio conference system.

Voice Broadcasting

Send mass customized, pre-recorded voice messages with a click using our voice broadcasting services.

Maximize sales potential by converting every lead into a valuable sales opportunity! Elevate conversions and drive success in your business.

 

Contact Management

Track, organize, and manage your contacts efficiently with our intelligent contact management system.

Sales Automation

Automate sales, build connection with leads, and make them customers using our sales automation tool.

Account Management

Make it an interactive experience for your customers when they reach out to your business with our IVR.

Activity Management

Make it an interactive experience for your customers when they reach out to your business with our IVR.

Lead Management

Stay on top by tracking your leads and ensuring zero lead leakage with our lead management software.

Deal Management

Filter the leads, automate follow-ups, and convert leads effectively with our deal management software.

Mobile CRM

Take your CRM wherever you go. Access contacts, schedule meetings, and close deals with our mobile CRM.

Boost lead generation through a refined approach. Explore innovative methods to attract leads and foster long-term customer relationships.

 

Drip Management

Connect with your customers effectively with drip management. Nurture the leads without the need for human intervention.

Lead Tracker

Track your website visitors easily with our source tracker. Convert them into leads with marketing tactics.

Email Marketing

Speak directly with your audience with email marketing service. Reach out to numerous prospects with personalized emails.

Builder

Right from landing pages to ads and forms, you can set up anything with Office24by7 builder.

SMS Marketing

Send timely transactional or promotional updates and details directly to customers with our SMS marketing feature.

Voice Marketing

Reaching out to a large number of customers with voice messages is made simple with Office24by7 voice marketing.

Push Notifications

Convert your visitors into repeat customers by sending them push notifications time and again. 

Elevate customer satisfaction and internal task management by integrating our versatile support system, enhancing operations.

 

Task Management

Assign tasks, monitor team, analyze performance, and increase productivity with Office24by7 task management.

Ticketing Management

Ensure you communicate effectively with your customers using the best ticketing management software.

    virtual number | Office24by7

    Cloud Communication Solutions for Businesses of All Sizes

    Cloud communication solutions revolutionize business connectivity. From startups to enterprises, they offer seamless collaboration, real-time messaging, and cost-effective scalability, transforming the way teams interact and operate.

    A Sales CRM That Understands Your Needs

    Single page browser. Convenience personified.

    Thinking technology is complex? No more.

    Manage your business with a personalized, upgradable, flawless user experience.

    Business anywhere-anytime. Go mobile.

    The world is coming closer than flatter.

    Access your business with the mobile app. Take tactical decisions and execute full-fledged organizational operations, while traveling or vacationing, anytime, anywhere.

    Hierarchical monitoring & organizational transparency.

    Nothing gets lost in translation.

    From CXO to executive, unify business goals. Let businesses work towards a unified goal with a clear understanding of what, how, and where its workforce is.  Empower multi-departmental monitoring of tasks and teams with liscenced access.

    virtual number | Office24by7
    virtual number | Office24by7

    A CRM to Redesign Business Resonance 

    Choose Office24by7. Ownership of an experience.

    The Omnipotent

    Discover new modules unravel every time you take a step down the rabbit hole. Sales, Marketing, Support and Communications defined like never before.

    Fortified Data

    Arm yourself with a highly configurable and stable enterprise software system that has a secure cloud firewall immune to network vulnerabilities.

    Deep Analytics

    Leverage the power of data. Open up for multi-departmental, multi-purpose data analysis and insights.

    Efficient ROI

    The best-in-class features for an affordable and high ROI purchase. Get excellent support anytime from our engineers first-hand.

    What Our Clients Are Saying

    At Office24by7, we ensure that every client makes the most out of our tools. Don’t just take it from us. Here are statements of satisfaction. Our work, their words.

    Office24by7 has been an absolute game-changer for us! Their cloud telephony services have made communication within our team a breeze. Their Sales CRM helped us enhance our customer management process effortlessly. Couldn't imagine the hassle of running a business without them!

    Nikhilesh

    CRM Head | Pure EV

    I can't express enough how impressed we are with Office24by7's dedication to excellence! Their suite of services, from cloud telephony to integrations, has truly taken our customer engagement to new heights. They've become a reliable partner in our journey to growth!

    Nikhilesh

    CRM Head | Margadarsi Chit Fund Private Limited

    Office24by7's Sales CRM interface is so intuitive. They've transformed how we manage our patient interactions and treatment plans to a whole new level. Their customer service is also outstanding! Kudos to the whole team for that kind of support!

    Nikhilesh

    CRM Head | Partha Dental

    Being a Fintech company, our success lies in effortless communication. Office24by7 has been seamlessly serving us with its IVR and Cloud Telephony services. They helped us to widen our customer reach. Our accessibility has skyrocketed thanks to their innovative solutions.

    Nikhilesh

    CRM Head | CC Avenue

    Office24by7's CRM solutions have completely transformed how we handle prospects! The seamless integration of their tools has significantly improved our lead nurturing process. Our sales team now has improved control over their daily tasks.

    Nikhilesh

    CRM Head | Kansas Overseas Careers

    Multi-Channel Integrations Marketplace

    Enhance your experience with Office24by7 integrations marketplace. We provide multichannel tools to power communication and sales requirements of all specifications.

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    Zoho
    Enhance communication with Office24by7’s Zoho CRM integration

    Boost sales efficiency by integrating our cloud telephony, dialer, and click-to-call services with Zoho CRM.

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    Twilio
    Improve customer communication with Office24by7’s Twilio integration

    Easily automate tasks, send text messages, and make international phone calls with our integration with Twilio.

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    Plivo
    Supercharge customer engagement with Office24by7’s Plivo integration

    Streamline business communications for voice, text, video, and conferencing with our scalable integration with Plivo.

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    Vonage
    Power up your customer support with Office24by7 integration with Vonage

    Drive maximum value by improving your customer communication with our Vonage integration.

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    Salesforce
    Elevate performance with Office24by7 Agent CTI with Salesforce

    Track leads, team performance, and reduce lead leakage by leveraging our Agent CTI with Salesforce.

    Streamlined Solutions for Enterprise Excellence

    With Office 24by7 solutions, you receive impeccable round-the-clock support, state-of-the-art data security, and complete peace of mind– crafted to streamline operations and scalability.

    Highly Secure

    Data emerges as the newfound global currency. Ensuring its safety and security, we harness the industry's robust infrastructure for CRM data storage and management.

    • Bid goodbye to security vulnerabilities and stay confident about your data with the state-of-the-art vault infrastructure.

    • Deploy our seasoned professional team dedicated to maintaining foolproof operations around the clock.

    24x7 Customer Support

    We understand the dynamics and importance of reliability for your team. To ensure a hassle-free experience, we have 24x7 support for you:

    • Unique requirements call for unique and bespoke solutions. Exactly what we offer and back with our impeccable support teams.

    • Proactive support is delivered with undivided priority.

    Scale-at-Ease

    High-performance teams need a partner that scales up in sync. Experience Office 24by7 growing along with your growing requirements.

    • Get the latest updates for the greatest team. Empower your teams with the greatest and latest software.

    • Scale up and down easily in fulfilment of your growing business requirements.

    Partnered Solutions

    To help you deliver out-of-the-box results and drive growth at breakneck speed, we ensure hassle-free custom integrations!

    • Wish to use a third-party solution and include it in your mobile CRM?
      Fret not! Office 24by7 will take care of it.

    • Unleash sales intelligence for your organization with enterprise-grade analytics, enabling growth with active collaboration for your business.

    Frequently Asked Questions

    What is IVR?

    IVR stands for Interactive Voice Response. It is fully automated and interacts with the callers with a greeting message followed by a multi-tier menu.

    Will I get call center analytics with Office24by7?

    Yes, Office24by7 offers all the analytics starting from the number of calls each agent made in a day to the recordings of those calls. The analytics are crisp and cover all the required details.

    What is marketing automation software?

    Marketing automation software, as the name suggests, automates the monotonous and repetitive work related to marketing. This includes email marketing, social media posting, conducting ad campaigns, etc. It streamlines the marketing process.

    Can I integrate Office24by7 with third-party tools?

    Yes, you can. Office24by7 offers multiple integrations that you can make the most out of.

    Is marketing automation and CRM same?

    No, they complement each other, but they are not the same. CRM is used by salespeople while marketing automation tools are curated especially for marketing wizards. Office24by7 offers both marketing automation and sales CRM on one panel.

    How do you do drip marketing?

    Drip marketing means maintaining, nurturing, and selling the product or service to a particular audience.

    1. Identify the audience
    2. Choose the trigger as in specific action that you want to take
    3. Draft the content
    4. Get metrics and measure the performance
    5. Review the drip campaigns every now and then

    What is omnichannel communication?

    Omnichannel communication is a feature in Office24by7 that will provide a cumulative dashboard of different communication channels. No matter from which channel your customer gets in touch with your brand, you can respond to them from one place and access all the communication history at a glance.

    Is the Office24by7 marketing automation tool customizable?

    Yes, you can. We understand the vitality of marketing automation and try our best to ensure you can make the most out of this feature.

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