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Upselling and Cross-selling with Office24by7

Drive sales with efficient and timeless techniques and tools

Encourage your customers to go for add-ons and making the most out of their purchases.

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Lead Nurturing

Set up an introductory email nurturing campaign for new customers that is triggered regularly. As time progresses, start to provide information on offerings outside of what they’ve already purchased.

Boost conversions by using best-in-class tools for nurturing leads and keep the sales funnel moving. With the right mix of tech and design, you can ace the game of lead nurturing.

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Leverage Remarketing

Pursue customers visiting your webpage with pop-up ads with personalized offers. Based on past buying behaviour, schedule ads to show items they would be most likely to buy from your brand.

By using the best retargeting methods, you can start generating more sales. As you engage customers from different parts of your marketing funnel, retargeting will be a great tool to use.

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Use lead Segmentation

Segment customers and engage easily by personalizing their experience on website. Serve up different CTAs or identify them by name on your homepage. Curate blog posts to their needs.

By classifying the leads properly, make sure you and your team are always on track to close more leads and boost revenues for your organization. With the best tools, you can surely make it happen!

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Automated Surveys

Get feedback from customers with recorded IVR calls and use NPS to quantify how satisfied they are. For highly satisfied customers, target them with product or service upsells.

By generating insights from the customer feedback, you can understand and mitigate the gaps incredibly. Leverage the perfect tools, crafted to help your brand succeed out there in the competitive markets.

Best CRM Integrations

Seamless connectivity between our customer relationship management (CRM)
software and third-party applications.

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Satisfy the customer & Increase your margins!

Each business has its own challenges. Craft the best up-selling & cross-selling strategies with Office24by7.

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Retail Stores

Offer bespoke physical-digital experience for in-store customers to upsell and cross-sell to them with great email marketing campaigns.

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Hotels and Restaurants

Use customer data to please customers by sending anniversary or birthday congratulations, or upselling for that specific occasion or event.

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Ecommerce and Travel

Serve popup ads or browser notifications to cross-sell hotel tickets or rental car to someone who recently purchased airline tickets.

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SaaS and B2B

For B2B services, run email campaigns promoting multi-year AMCs and retainers. Depending on their behaviour, offer them plan upgrades.

Leverage personalization

Start up-selling and cross-selling by using data.

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Builder

Create engaging landing pages with drag and drop tools to impress customers.

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List Segmentation

Drive efficiency in sales with proper list segmentation for managing leads.

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Multi-level IVR

Use best-in-class voice communication with reliable multi-tiered IVR system.

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Call Recordings

Use call recordings to leverage key insights and data from your business.

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Call Routing

Effective call routing methods to keep the sales and support team proactive!

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Call Distribution

Manage your team actively with our industry-best call distribution channels.

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Personalized Ads

Personalize ads for customers and encourage them to try different products.

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Personalized IVR

Use personalized IVR to impress customers and offer a great experience.

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Feedback IVR

Collect feedback from customers and use data for informed business decisions.