Office24by7 technologies

Scale, Grow
and

Every customer counts. Every deal counts. Make the best of your efforts in sales, marketing, and customer support. Make happy customers. Make happy teams.

Office24by7 Software solutions in an interface.

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IVR

Welcome your customers with an interactive experience using a multi-level IVR for incoming calls.

Cloud Telephony

Enjoy the efficiency of uninterrupted cloud communication while increasing your productivity.

Virtual Number

Motivate customers to initiate a call using a toll-free number or a virtual number that looks like a local area number or a personal number.

Missed Call

Generate more leads and respond to them later by motivating customers to do as minimum as a missed call.

Click-to-Call

Convert visitors to leads using a CTA button. Enable rapid connection with our click-to-call solutions.

Audio Conference

Conduct internal and external meetings with the best quality audio conferencing solutions with extensive features.

Voice Broadcasting

Send custom pre-recorded voice messages to a large list of audiences with a simple click.

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Companies

Associate all contacts within the same company in a single account to facilitate centralized management.

Contacts

Track, organize, and manage your contacts efficiently with our
intelligent contact management system.

Leads

Stay on top by tracking your leads and ensuring zero lead leakage with our lead management software.

Deals

Filter the leads, automate follow-ups, and convert leads effectively with our deal management software.

Activities

Deliver excellence by creating, scheduling, assigning, transferring, sharing, and tracking important activities.

Mobile CRM

Take your CRM wherever you go. Access contacts, schedule meetings, and close deals with our mobile CRM.

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Drip Management

Nurture the leads without the need for manual intervention effectively using drip management.

Lead Tracker

Track your website visitors easily with our source tracker. Convert them into leads with marketing tactics.

Email Marketing

Send personalized bulk emails instantly and track their efficiency like any other campaign.

Builder

Right from landing pages to ads and forms, you can set up anything with Office24by7 builder.

SMS Marketing

Send timely transactional or promotional content directly to your customer's mobile devices.

Voice Marketing

Integrate voice-enabled content into your marketing strategies and reach out to a large number of customers easily through voice marketing.

Push Notifications

Convert your visitors into repeat customers by sending them timely push notifications.

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Task Management

Assign, monitor, and analyze your team's tasking performance, and increase overall productivity.

Ticketing Management

Handle all your tickets in a centralized database ensuring minimum resolution time and maximum customer satisfaction.

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Cloud Solutions for Businesses of All Sizes

Optimize your business at all sizes with our cloud software solutions.
  • Upgrade to cloud technology and revolutionize the way your business operates. Office24by7 is a perfect choice for businesses of any size whether it be a Startup or an Enterprise.
  • Office24by7 delivers exceptional functionality for contemporary tools with innovative thinking and a futuristic approach.
  • Cloud-based nature of Office24by7 solutions makes it reliable in any physical environment, cost-effective, easily scalable, and easy to maintain.

Empower Your Business 24by7. You Have Our Word!

Single page browser. Convenience personified.

Thinking technology is complex? No more.

Manage your business with a personalized, upgradable, flawless user experience.

Business anywhere-anytime. Go mobile.

The world is coming closer than flatter.

Access your business with the mobile app. Take tactical decisions and execute full-fledged organizational operations, on the go, anywhere-anytime.

Hierarchical monitoring & organizational transparency.

Nothing gets lost in translation.

From CXO to executives, unify your business goals. Work towards a unified goal with a clear understanding of what, how, and where.  Employ multi-departmental task & team monitoring with restrictions based access.

Office24by7 provides the best automation software tools.

Industry-best Mobile CRM to Conduct Business Outdoors

Power up your field sales team to seal deals with breakneck ease and speed. Use real-time data and derive insights from analytics to stay ahead of the game.

Office24by7 offers the best mobile CRM software for seamless communication.

Present, Everywhere!

Best-in-class Mobile CRM to keep your contacts and leads up to date!

Streamlined Tracking

Track team progress, use data insights on-the-go with cloud computing.

Boost Productivity

Catch field sales reps on the move with real-time collaboration tools.

Proactive Monitoring

Oversee agent activities, their location history and scheduled meetings.

Check What Our Clients are Saying

Office24by7 provides what many others cannot - 'ease of use, ease of deploying, and flexibility'. It has it all and more. The functionality is much better than their competitors.

Excellent support team.

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Nikhilesh

CRM Head | MedPlus

My previous software was frustrating to use with calls getting dropped every time. But ever since I switched to Office24by7, we haven't dropped a call and I replaced my CRM too with Office24by7.

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Stephen Doss

VP - Operations | Payswiff

Office24by7's CRM solutions have completely transformed how we handle prospects! The seamless integration of their tools has significantly improved our lead nurturing process. Our sales team now has improved control over their daily tasks.

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Satish Kota

Marketing Manager | Kansas Overseas Careers

Maximize Your Productivity With Office24by7's Marketplace Integrations

Integrate Office24by7 Sales CRM with multichannel marketplace tools to power communication and sales of businesses of all sizes.
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Zoho
Enhance communication with Office24by7’s telephony integration with Zoho CRM

Boost sales efficiency by integrating our cloud telephony, dialer, and click-to-call services with Zoho CRM.

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Twilio
Improve customer communication with Office24by7’s Twilio integration

Easily automate tasks, send text messages, and make international phone calls with our integration with Twilio.

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Plivo
Supercharge customer engagement with Office24by7’s Plivo integration

Streamline business communications for voice, text, video, and conferencing with our scalable integration with Plivo.

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Vonage
Power up your customer support with Office24by7 integration with Vonage

Drive maximum value by improving your customer communication with our Vonage integration.

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Salesforce
Elevate performance with Office24by7 Agent CTI with Salesforce

Track leads, team performance, and reduce lead leakage by leveraging our Agent CTI with Salesforce.

Excel With Efficient and Secure Solutions

Achieve business success with top-tier security, seamless support, limitless growth, and unparalleled integrations.

Highly Secure

Data is the new global currency. Keep it safe and secure. We leverage the industry's best infrastructure to store and manage CRM data.

  • Bid goodbye to security vulnerabilities and stay confident about your data.
  • Experienced professional team working to keep your operations foolproof.
  • Prevent unauthorized access with end-to-end encryption and maintain confidentiality.
  • Top-notch secure communication channels using industry-standard encryption protocols.

24x7 Customer Support

We understand the dynamics and importance of reliability for your team. To ensure a hassle-free experience, we have 24x7 support for you:

  • Unique requirements call for bespoke solutions. Exactly what our support teams offer.
  • Proactive support is ensured to keep your sales team ever-ready!
  • Minimize downtime and maximize productivity with personalized assistance.
  • We continuously improve based on your feedback and evolving industry standards.

Scale-at-ease

High-performance teams need a partner that scales up in sync. Exactly what you get with Office24by7 - Scale at Will.

  • To truly succeed, a team needs to master the art of scaling to the stratosphere!
  • Take your business to the next level with our plethora of enterprise-grade infrastructure.
  • Scale at your pace. Flexibly allocate resources as per your evolving business needs.
  • Stay ahead of the curve with our commitment to stay at the forefront of innovation.

Partnered Solutions

To help you deliver out-of-the-box results and drive growth at breakneck speed, we ensure hassle-free custom integrations!

  • Wish to use a third-party solution and include it in your mobile CRM? Fret not!
  • Unleash sales success with enterprise-grade analytics. Grow with active collaboration.
  • Key to success is not rocket science! Drive sustained growth with our tailored training.
  • Smooth & seamless! That’s what you’ll call our integration capabilities.

Trusted by Industry Leaders

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Frequently Asked Questions

IVR stands for Interactive Voice Response. It is fully automated and interacts with the callers with a greeting message followed by a multi-tier menu.

Yes, Office24by7 offers all the analytics starting from the number of calls each agent made in a day to the recordings of those calls. The analytics are crisp and cover all the required details.

Marketing automation software, as the name suggests, automates the monotonous and repetitive work related to marketing. This includes email marketing, social media posting, conducting ad campaigns, etc. It streamlines the marketing process.

Yes, you can. Office24by7 offers multiple integrations that you can make the most out of.

No, they complement each other, but they are not the same. CRM is used by salespeople while marketing automation tools are curated especially for marketing wizards. Office24by7 offers both marketing automation and sales CRM on one panel.

Drip marketing means maintaining, nurturing, and selling the product or service to a particular audience.

  1. Identify the audience
  2. Choose the trigger as in specific action that you want to take
  3. Draft the content
  4. Get metrics and measure the performance
  5. Review the drip campaigns every now and then

Omnichannel communication is a feature in Office24by7 that will provide a cumulative dashboard of different communication channels. No matter from which channel your customer gets in touch with your brand, you can respond to them from one place and access all the communication history at a glance.

Yes, you can. We understand the vitality of marketing automation and try our best to ensure you can make the most out of this feature.