Respond to every last piece of feedback. Reach out to customers directly.
Acknowledge customers with reply messages and make follow up calls post their feedback.
Build engaging mobile-responsive forms. Or use Google Forms, Zoho Forms, and Survey Monkey.
Ready to use and customizable survey form templates.
Virtual number for customers to give missed calls and get return calls for their feedback.
Virtual number to trigger single level IVR calls to customers for their feedback.
Personalized Text Messages
Automatically include custom information in text messages.
Schedule text messages to send later to customers.
Shorten survey landing page URLs to make them easier to share via SMS, email, and social media.
Message with Short URL
Send messages with short URLs to customers and direct them to landing pages.
Short URL Analytics
Track time, handset, location, browser, IP, frequency of URL access, and time spent by users.
Whitelisting and Blacklisting
Allow or block callers and senders of text messages.
Integrate CRM with third-party surveys and feedback collection apps. Using integrated apps, conduct
surveys and collect feedback directly from customers.
Using analytics, get detailed reports of your surveys and customer feedback collected.
Get detailed reports of your surveys and customer feedback collected and analyzed with analytics.