No matter which industry or vertical it is, every company needs sales. Be it an enterprise or a small business, sales are the driving force. However, if you want …

Email marketing is an absolute need for every company. The power of email marketing lies in its ability to catapult any company to new heights. It is in fact …

Many businesses have started using cloud telephony software for enhanced communication with customers. It not only improves business communication but also offers a great customer experience which is one …

No matter which industry or vertical it is, every company needs sales. Be it an enterprise or a small business, sales are the driving force. However, if you want …

Customer support has always been put on the first pedestal in any product or service-based organization. A study done by CFI group has concluded that 76% of customers prefer …

Cloud telephony is the next-generation technology being adopted by businesses these days. Business communication is now much easier than it was before with the use of cloud telephony.  For small businesses, …

Customer satisfaction is the primary requirement in call centers. There is one way this can be achieved by properly managing the agents, improving their performance and delivering required results. …

A cloud phone system is the digital version of a phone system that is installed on-site. They come with a number of modern features that make it easier to …

Lead nurturing has to be a part of your sales process if you want to get higher-quality leads and make your sales funnel much more effective. This is a …

Do you realize that the majority of the duties included in the sales process are repetitive and consume a significant portion of the sales representative’s time? The reality is …