The ways of conducting business have undergone a sea of change. Business operations are continuously upgraded with time because technology seeps into the industry to facilitate productivity. Hence, the …
In today’s world, every customer prefers contacting customer service directly through calls. This is the best way for a company-customer interaction as the communication is direct and smooth. The …
The primary goal of a Customer Relationship Management (CRM) system is to improve existing customer relationships, discover new prospective customers, and reclaim former customers. A CRM system may be …
Wouldn’t it be great if your email marketing could automatically connect your new leads to your current sales funnel? Your communications to potential leads always seemed to be topical, …
Email marketing has several advantages. Who do you contact when resources are limited, funds are tight, time is short, and conversions are required? Who do you send, or, to …
Companies incorrectly think that mobile marketing necessitates a large investment in applications, does not allow for customizable, focused communication, and lacks sufficient analytics to demonstrate ROI. The fact is …
New technology appears and disappears quickly. Every week, it seems like new software or widget is released promising to make enterprises and salespeople more active, quick, and useful. Customer …
Automation is no longer a differentiating advantage, but rather a need for successful customer service. Amongst the most frequent methods is to use an Interactive Voice Response (IVR) system. …
What exactly is cloud telephony? Cloud telephony is a method of delivering telephone apps as a hosted service via the cloud. It is a voice service that will not …
Social media marketing is doing wonders for businesses. unprecedented reach, easy engagement options and fast-expanding user base make social media marketing a compulsory for all the businesses and brands …
