Until recently, consumers only had a few options for getting in touch with a business. Customers may get in touch with businesses in a wide variety of ways nowadays, …

You and your team could benefit from some technological assistance if you want to improve the quality and effectiveness of your sales operations. After all, sales automation may boost …

Let’s face it: when we have a steady stream of leads, all we can think is, “The hard part is over, so now we can sit back and relax.” …

All communications will move to the cloud in the future. This statement has been in almost all business news, magazines, and interviews in the past few months. But if …

As reported by HubSpot, six out of ten marketers emphasize expanding their client base via increased lead generation. They have progressed beyond the first learning phase and are now …

Interactive voice response is one of the most effective technologies for providing efficient customer support. It is up to the consumer to decide whether they want to speak with …

We are in 2022, with a lot of technology around, everything has been automated and sales is not an exception. Organizations irrespective of their size are trying their best …

SMS marketing is progressively becoming an important aspect of successful multi-channel marketing.  More brands are aiming at customers on the go. Businesses often think that SMS marketing needs heavy …

Voice broadcasting is an effective communication medium to reach customers. It is a more personal way of communicating than compared to emails or text messages.  Agreed emails and text messages …

Call center software is a tool that helps in easy handling of both inbound and outbound calls of a business. These days, call centers deploy software to enhance agents’ …