Office24by7 Communication Features
Complete feature set to track incoming calls and outgoing calls.
Reassign
Reassign contacts to another user.
Contact Lists
Add contacts to new or existing lists.
Duplicate Filter
Check for duplicates in selected contacts.
Click-to-Actions
Several quick actions to take on a contact.
SMS, Email, and Voice Campaigns
Run bulk SMS, email, or voice campaigns on selected contacts.
List Views
See contacts, companies, sources, groups, or contact lists.
Upload, Download, Add Contacts
Upload contacts in bulk with .csv, .xls, and .xlsx files. Or download contacts. Or add one at a time.
Export Contacts
Select contacts to export to .csv, .xls, or .xlsx file. Edit, send or import them to another platform
Standard and Custom Fields
Standard fields to store multiple contact details such as name, company, role, work email, phone,
etc.
Link Contacts to Companies
Get suggestions when entering company name to select existing company in database.
Reports
Access campaign-related status reports.
Search
Search contacts based on any standard contact field value
List View Settings
Select what contact fields to display in list view.
Advanced Search
Advanced search option to search for contacts.
Geo Filtering
Part of advanced search to find contacts in a geographical location.
Quick Filters
See all contacts or your own. See contacts modified or created by you.
Reminders
See all reminders within a time period. Search within the resulting list of reminders.
Notifications
System generated notifications of all contact-related updates and activities.
Notes
Add comments to contacts.
Access Roles
Predefined user access roles with read, write, delete and edit options.
Teams
Set your working teams based on company departments or working segments and assign