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Office24by7 Missed Call Service

Let Customers Contact You with Just a Missed Call

Encourage communication between customers and agents for completing the loop with an action

Generate leads through missed call

Missed Call

A call on a virtual number – mobile, landline, or toll-free – configured to hang-up on callers. Generate leads through effective campaigns targeting audience without smartphones (with feature phones) or with poor Internet access. Overcome language barrier. Retain callers’ numbers to build a leads database. Get DND subscribers to opt in. Then contact them and have no disputes.The best-missed call service saves you many disappointed customers who may encounter tough time while connecting the agents.

Missed Call with Reply

A call on a virtual number configured to hang-up on callers and followed by automated responses to complete the interaction loop. Send acknowledgement, instructions, or content such as product information and offers through SMS or voice message. Include a short URL in the SMS or IVR in the voice message as a call-to-action. Missed call marketing make operations easy for your company.

Missed Call with Reply
Missed Call with Callback

Missed Call with Callback

A call on a virtual number configured to hang up on callers and followed by return calls to complete the interaction loop. With the missed call alerts service, you can track all the received missed calls over a single dashboard. Get back to callers at your convenience: return missed calls when agents are available; if agents are available, trigger return calls immediately or trigger a callback immediately after registering the missed call.

Missed Call Features

Gather feedback, choices, votes, and expectation of action from the caller at an instant at zero cost to them and to your enterprise.


Number Selection

Virtual number – mobile, landline or toll-free – for missed call service. Missed call solutions ensure quality lead acquisition in real-time engagement.


Location-wise Numbers

Missed call solutions convey a legitimate local business presence with a local number of your area.


Auto Reply

Call – back services send automated responses to customers with a voice message, SMS or email.


Short URL

Include a short URL in your SMS and email auto-reply as a call-to-action. We as missed call service providers, use advanced technology to offer brand awareness to users.


Voice Message with IVR

Our best-missed call solutions include IVR in a voice message to send an automated reply with a call-to-action.



Missed call service offers a complete interaction loop with manual/automated return calls to missed calls.


Call Recording and Call Log

Missed call marketing capture recordings of callbacks to log all incoming missed and return calls.


API Integration

Leverage robust API Integration by office 24by7 with your third-party apps.


Analytics and Reports

With the missed call marketing get access to detailed reports and use insights to make informed decisions.

Use Case Scenarios

Missed call has several ingenious uses. Your creativity is your limitation.

Allow customers to track order with a missed call

Order Status

Allow customers to track their order with a missed call to a designated number provided after placing the order. They will receive a callback informing them of their order status – whether it has been dispatched, or with the agent, etc.

Use sensible and effective communication tools offered by Office24by7 and always keep your customers informed about the orders and transactions they have made with your business. The missed call service is the emerging and cost-effective medium to gather customer responses and generate sales.

Capture customer feedback by using missed calls with IVR-configured callback option

Survey and Feedback

Capture customer feedback by using missed calls with IVR-configured callback option. Gather transactional customer feedback and track simple agent level scores for customer satisfaction.. Get started with Office24by7 and boost ROI by using the right methods along with the best tools and technologies.

With the missed call marketing, you can organize opinions, polls, surveys and engagement of customer contests without any cost to the customer. Set up product feedback loop for collecting feedback continuously and improving product based on customers’ opinions.

Authenticate registrations with OTP or missed call verification

User Registration and Verification

Add an extra layer of security for membership confirmation without increasing the complexity for users. Missed call solutions authenticate registrations with OTP or missed call verification. We can also whitelist the number from the DND category just by receiving the missed call from the caller.

Start using the complete suite of Office24by7 and never miss a single customers as it allows you to proactively communicate and serve them right.

conduct telephone polls

Contest and Polling

Leverage the best tools for running effective contests and always stay ahead of the competition. By using out missed call service, make sure that you are always engaged with the customers and unlock growth.

Use IVR polling to call individuals and conduct telephone polls. Missed call marketing services provide assists you to gather high – quality lead. Identify the likes and dislikes of your customers by measuring the favorability of customers to use a product, hence boosting engagement with your brand.


A missed call service allows a consumer to reach you without having to pay a single penny. They can just leave you a voicemail to convey their interest. You'll have a record of their phone number, which you may use to contact them again, either via SMS, IVR, or a phone

The entire setup process is quite simple. Contact Office24by7 and we will help you with the missed call service setup, virtual number and communication CRM as well.

With Office24by7 CRM, you will get the missed call notification in your CRM and if you want you can enable the text message notification feature with any particular number.

Contact us and we will help you with the entire process. Dial +91 7097171717 or email us at sales@office24by7.com.

A missed call is the right phrase to use.

When agents are not available, the organizations can set up this missed call message option. When a customer places an outbound call and if there are no agents to pick up the call, then that caller will receive a message saying that one of the agents will get back to them. At Office24by7, you can customize and save an automated message and send it to the caller.

At Office24by7, the missed call service cost is completely variable and depends upon the package that you opt for.