Customer Support Automation Software
Deliver exceptional support and turn the frown upside down! Integrate your platform to Office24by7 Support solutions for multichannel control.
Best-in-Class Support and Help-desk Platforms
Explore Office24by7’s Support Automation solutions to unlock new levels of customer satisfaction and loyalty.
Task Management
Ensure flawless communication between your team members with the task manager features in our support automation module, from assigning and tracking various tasks to using many other features such as communication channels such as messaging, e-mailing, and click-to-call. Take advantage of every call from your customers as you ensure real-time collaboration between various facets of your support teams that leads to absolute transparency.
Ticketing Management
Manage all your support tickets effectively and always be clear about assigning or tracking the progress from the various agents. With the features added by Office24by7, you can filter the tickets based on various properties and fields. Stay notified about the status of your tickets in a streamlined manner. Managers can track the agent activity and continually stay abreast about the progress as all the team members are looped in.
Benefit from a Wide Range of Customer Service Applications
Take your customer support to a world-class setup with affordable and scalable solutions.
Collaboration
Use best-in-class solutions for Call Centers by Office24by7.
Customer Support Feedback
Collect customer feedback and delight them with being proactive.
Debt Management
Leverage technology to collect and manage debt effectively.