All-in-one CRM Services in Mumbai

It is a common case to find duplicates of the same lead whether they are done manually or automatically captured. Office24by7 CRM services in Mumbai provides not just data integration from different sources but also a validation system that flags duplicate leads and opportunities as they bypass through. Using our software you can eliminate confusion or loss of productive time and remove the risk of duplicates by automatically detecting them and merging them.

As soon as leads enter your sales process, you need them to be assigned and tracked to efficiently convert them and retain them forever. This is best done with the use of a CRM services in Mumbai. From developing new relations with fresh leads to cultivating them through the latter states in engagement, you can assign and transfer leads to your team members through each stage for efficient management.

You can now automate the process of identifying your right leads and assign a predefined customer score based on their source. CRM services in Mumbai help you set lead scores as well as grade, prioritize, and identify hot leads. Based on this you can decide your action plans for nurturing and retargeting effectively.

Office24by7 CRM services in Mumbai integrate with your incoming and outgoing email servers. This helps to send emails to contacts and leads directly from the CRM. You can use these integrations to communicate via email, SMS, and click-to-call. The agent CTI as a plugin allows a two-way calling feature. It also allows agents to easily transfer calls inside the organization.

With the help of CRM services in Mumbai, you can record all incoming and outgoing call interactions. Using this, managers and CXOs can monitor team interaction with customers for quality and performance improvements. You can measure customer engagement levels and team performance to calculate the overall vitals of your services.

The Office24by7 CRM services in Mumbai are also available in mobile versions. A Mobile CRM enables you to boost productivity for your sales team. The best sales CRM software is packed with industry-best robust and secure features. Using the mobile CRM agents can work on the move as well as managers can monitor field sales activities effectively.

Using the mobile CRM by Office24by7, you can drive efficiency for inter-department operations within your organisation. Enable collaboration between multiple departments for breakneck efficiency across various projects. Whether it’s about getting approvals from different managers or getting two stakeholders to work together, the task manager will make everything happen!

Using the web app, decision-makers, managers and CXOs monitor team interaction with customers and alert them on the best means for easy lead conversion. With the best sales automation tools measure customer engagement level and team performance. Using this future-proof process, the projects can be easily monitored – hence boosting the overall performance and efficiency of your organization as a whole.