Today, communication has become a multi-channel process with the latest innovations in Information and Communication Technologies. Various new communication means like Text, Voice and Email have become integral to personal and professional communication, enabling people to communicate effortlessly.
Communication upholds the transcription and transmission of information. Mobile phones revolutionized communication and played a crucial role in the purpose. People are increasingly glued to mobiles to check for notifications, alerts and updates. It opened many new avenues to build business marketing strategies focusing on mobile phones.
We all know of Missed Call Alert, used for notifying users of the calls they missed due to network failure or unavailability of mobile power. Today, the same aspect has become a way for business branding. It allows business organizations to know the target market preferences accurately.
First, Missed Call Service is an automated web-based service configured via a Virtual Number of any format (Mobile or Landline Toll-free). Using it, you can facilitate an easy option for customers to initiate a missed call on the business number expressing interest. Missed Call Marketing offers excellent potential for tapping the offline audience.
The process is such that when a call is initiated, it automatically gets disconnected. Information like the contact number, call initiation time, and response is stored in the database for future assessment or another process. Since the missed call is free for customers, it has become a rewarding business advertisement channel.
How do we do?
Office24by7 facilitates Missed Call Solutions with a simple interface incorporated with Reply and Announcement facility. A simple missed call service gets feedback with an IVR survey and records accurate customer responses.
Additionally, a customer’s missed call can be acknowledged by a text message, email or a callback. On the other hand, Missed Call accompanied by an announcement helps to record and acknowledge the customer’s action in real time.
Missed Call Service is a cost-effective solution as it facilitates customers to give a miss call at convenience without worrying about the price. Business comes in when the customers step in. Hence, showing customers how important they are and how you respect their opinions makes a difference in how you engage with them.
Missed Call Service benefits:
Missed call service benefits all kinds of industries greatly as the users are facilitated to reach the business number free of cost and do not require internet connectivity. It has become a popular marketing strategy due to its win-win compatibility for customers and marketers. It is propagated for inbound marketing purposes like lead generation, app downloads, customer verification processes, updates, voting, surveys, customer feedback, etc.
The benefits associated with a missed call service are immense. The first and foremost benefit is its zero call cost to reach the business number. It is the most cost-effective way to build a prospective customer base.
