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Read about call centers using cloud telephony and why does your business need it?

Call Center on Cloud- Why Does Your Business Need It?

Customer support is a top priority for any product or service-based business. According to CFI Group, 76% of customers still prefer calling. Cloud-based call center software makes this communication seamless, automating call routing, recording, and more, ensuring faster, more efficient support and stronger customer relationships. But what exactly is call center software?
KusumaDec 15, 2022
Lead Nurturing Strategy and Management

Lead Nurturing Strategy and Management

Lead nurturing strategy has to be a part of your sales process if you want to get higher-quality leads and make your sales funnel much more effective. This is a no-brainer. Forrester Research says that companies that do a good job on lead nurturing strategy get 50% more leads ready for sales at 33% less […]
KusumaDec 8, 2022
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