Cloud Telephony: Know Everything About It

The constant pace of technological change keeps businesses on their toes. And one such upheaval is the introduction of the “cloud” in the field of communication.  Before the advent …

Mobile CRM: Why Does Your Business Need It

The world is changing swiftly, and as of late, it seems as though everything is centered on mobile devices. As a result, consumers are more tech-savvy than ever before. …

Know Everything About Call Center on Cloud

Customer support has always been put on the first pedestal in any product or service-based organization. A study done by CFI group has concluded that 76% of customers prefer …