Toll-Free Numbers: Everything You Need to Know
In today’s competitive marketplace, it’s more important than ever to provide customers with a convenient and hassle-free way to contact you. Toll-free number for business is a great tool for businesses of all sizes to make it easy for customers to contact your business. They are free for customers to call and can help you increase sales and ROI. This article will discuss all these in detail and the benefits of using a toll-free number for business.
What is a Toll-Free Number?
A toll-free number is a virtual number that facilitates dialing from any telephone number for free from any part of the country. Generally, customer service centers own this number. However, toll-free number for business is affordable nowadays and allows customers to reach them for free.
A toll-free number is an asset to the company and provides a free and convenient way for customers to reach out to businesses. It is an ideal form of business communication. Any organization requiring a customer to call in, make a purchase, make an inquiry, connect with customer support, or resolve a query can benefit from a toll-free service.
Benefits of Toll-Free Number Service
Apart from its inexpensive, impressive business ideology, toll-free service has benefits such as enhanced brand presence, national proximity, expanded business into new markets, etc. Nowadays, toll-free numbers are exhibited in formats like 1-800, 1-888, etc., and work with slight technical variance. The flood of incoming calls through toll-free numbers into the business increases sales and ROI.
After all, a communication solution that flexibly invites customers to call without the demand of call charges is a good start for the business. Making it easy for the clients to contact the business is the key to keeping them engaged, directly impacting customer satisfaction.
Though a toll-free number for business is considered essential, organizations bear the maximum cost. As a solution for that, Office24by7 has incorporated unique features in the toll-free mechanism to benefit companies with reduced call charges and to make it a standpoint of communication for customers reaching businesses.
Let’s take a look at some of the benefits of toll-free numbers:
Builds Customer Confidence
When a customer sees that you have a toll-free number, it sends the message that you are a legitimate and professional business. It also shows your commitment to providing excellent customer service.
Expand Your Reach
Toll-free numbers have no geographic boundaries. This means you can use a toll-free number to reach customers nationwide or worldwide. This is especially beneficial for businesses that sell products or services online.
Easily Track Your Marketing Campaigns
You can use different toll-free numbers for different marketing campaigns. This will allow you to track the most effective campaigns and adjust as needed.
That said, let’s try to address the major issues here: How to get a toll-free number? How to find a trusted service provider?
Office24by7’s Toll-Free Number Solutions
Office24by7 unfolds toll-free service in the following ways – toll-free forwarding and toll-free missed calls.
Virtual number formatted toll-free number is feasible for handling high voluminous calls. With this upheld, toll-free virtual number is similar to an incoming call forwarding solution, which in turn is configurable with an IVR solution to route and forward calls to hit the desired destination.
Likewise, as soon as the call lands on a toll-free number, a short announcement or pre-installed voice message, “Thank you, we will get back to you shortly,” can keep customers privileged with relevant information. The dashboard then reflects the disconnected call for an automatic call initiation from the agent for further interaction.
With this, call hold and waiting charges are convincible. Acknowledgment via SMS or voice to callers probably decreases the organization’s customer engagement pain points.
Office24by7 develops this ideology for the benefit of customers and organizations. Toll-free services can be integrated into a third-party CRM, set up on the cloud or on-premise.
Contact us now to purchase toll-free number at +91 7097171717 or email us at sales@office24by7.com.
