Operating a start-up/SMB successfully in the interconnected age of internet is no easy task. It is a known fact that many entrepreneurs fail in their initial stage. Lack of communication technology, intelligent automation system, improper monitoring tools and inefficient analytical extractions are among the common causes for the failure of small businesses.
Making a business success is a result of combined efforts from multiple departments. Communication with customer is one of the most important areas every company focuses. From powerful automation tools to artificial intelligence, firms use all kinds of tools to enhance business communication and build the pillars of success. But every tool comes with a cost. In such a scenario how do small and medium businesses achieve such success without investing huge amount? Office24by7 has the solution; it can help you with a Virtual Number, and enable your business team to work in a more coordinated way. Our revolutionary communication automation platform comes with modern features bringing in efficient communication practices for all types of businesses. With a Virtual Number you can keep a tab on the flow of business calls and extract actionable insights for future assessments.
The reasons to install Virtual Number for your business are many, but here’s a list of the most loved ones by our customers.
24by7 Customer Accessibility:
Virtual Number is configurable to communication automation solutions that help customers to be in constant touch with your business. It facilitates mapping any number of numbers of multiple formats at the backend easily to handle a flood of incoming calls via a single number at the front end for a conversation.
Office24by7 is the trusted and reliable Cloud Telephony service provider that offers powerful API suites to enable integrations of all third party tools, CRM and applications. Instant activation of Virtual Numbers of any formats is possible with the configuring advanced communication management services like the dialers, click to call, conference, SMS and Missed Call services thus streamlining effective communication across multiple platforms.
Cloud based solutions offers the best communication options. Wherein, your business does not require a front end receptionist to transfer calls to the right departments. The Smart IVRS with automated voice technology and intelligent routing system can route callers to their desired points based on skill, language and time as determined and required by your business rendering a superior call experience.
Analyzing remotely working employee’s performance and credibility of the product or service is never easy. The Virtual Number feasibly facilitates your team to work on fields, remotely connected in real time. It is programmed to forward calls to any predetermined number letting employees to maintain a business phone line and local presence irrespective of location. Nurturing leads to become customer is easy now as it is facilitated with multiple features like call conference, transferring, recording, voice mail integrations etc. The Virtual Number makes sure that your sales do not get hampered in any way.
Customizable, Redundant and Scalable:
Office24by7 is an efficient provider of personalized communication automation platform. The interface is well equipped to map more numbers, users, and varied services when your business expands proving a perfect scalable choice. Additionally, Virtual Numbers allow high level of configurations to personalize customer communication and increase customer database and brand credibility.