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Staying ahead in business requires tools that don’t just keep up but actively elevate your processes. Office24by7’s dynamic modular system is designed to revolutionize how you manage your business operations. By offering flexibility, adaptability, and robust customization, this system is the ultimate game-changer for businesses looking to streamline their workflows and achieve unparalleled efficiency.
Till today you might have relied on various software tools to manage various operations in your business. But Office24by7 has released its one-stop software creation system where you can pick-and-plug all the required modules to create a unique piece of software that all operations in your business can be done in.
Lets look at this amazing new system.
Why Office24by7’s Dynamic Module System?
Office24by7 introduces a modular system, that categorizes a large library of modules into Standard Modules, Dynamic Modules, and Campaign Modules. These categories empower businesses to mix, match, and create solutions uniquely tailored to their needs. Whether you’re looking for off-the-shelf simplicity, bespoke adaptability, or targeted marketing precision, Office24by7 has got you covered.
The benefits that you receive from this new approach are:
- Better Customized Solutions: Tailor solutions to your unique business needs.
- Advanced Integrations: Expand functionality with seamless software integrations.
- Ease of Use: Simplified interfaces for effortless adaptation.
- Enhanced Security: Admin-controlled user privileges for robust security.
Let’s look at the Office24by7 modular system from the inside:
Standard Modules: The Power of Pre-Built Solutions
Think of Standard modules as plug-and-play solutions designed for universal business needs. This modular system includes features like IVR, Cloud Telephony, Missed Calls, Meetings, Activities, and Chatbot Services. These are perfect for both internal and external communication, and they are ready to tackle common challenges right out of the box.
Benefits of Standard Modules
- Effortless Setup: Predefined components with minimal customization.
- Time Efficiency: Quick deployment saves valuable time.
- Universal Application: Ideal for repetitive tasks that every organization faces.
Let’s Discuss a Use Case in Action
Think about a situation where your customer support team needs a reliable IVR system for handling inbound calls. You could pick the IVR module from the new modular system and you can deploy it in just a few clicks, ensuring seamless operations without breaking a sweat. By the way, if you are considering to get one learn more about in Office24by7 IVR services.
What Are the Modules Available in the Standard Segment?
The standard segment of Office24by7 modular system includes IVR, Cloud Telephony, Missed Calls, Invoices, Meetings, Activities, Chatbot, WhatsApp Bot, Visitor Tracking, and more.
Dynamic Modules: Your World, Your Way Tailored to Perfection
Dynamic modules in the new Office24by7 modular system offers unparalleled customization and flexibility. These modules adapt to unique workflows, making them ideal for businesses with complex, evolving needs. Whether it’s Sales CRM, ERP, or Knowledge Management, these modules put you in control.
Benefits of Dynamic Modules
- Infinite Possibilities: Create bespoke solutions tailored to your specific workflows.
- Scalable Solutions: Adapt easily to changing business demands.
- Enhanced Efficiency: Streamline operations with modules designed just for you.
Let’s Discuss a Use Case in Action
A growing sales team needs a sales CRM software tailored to its unique pipeline stages. This pipeline is unique to your business so you want a CRM software that gives your the extra advantage to mold it according to your existing workflow. Using this modular system, you can pick various modules like Lead Management, Deal Management, Contact Management, Company Management and more modules from the Dynamic Modules segment to build a CRM that not only tracks leads, deals, and contacts, but also offers insights that drive conversions.
In some cases you might require a virtual number attached to a could telephony system where you can facilitate incoming and outgoing calls for your sales agents. Then you could choose the cloud telephony module from the Standard modules segment along with the other Dynamic modules that you want to create your final product.
What Are the Modules Available in the Dynamic Segment?
It includes Lead Management, Deal Management, Contact management, Company Management, Finance Management, HR Management, Resource Management, Supply Chain Management, Inventory Management, Purchase Management, Consumer Goods, Customer Support Management, Ticketing Management, Task Management, Facility Management, Business Operations Management, PR Activities, Legal & Complaints, Marketing Management, Social Media Management, Content Management, Creative & Design Management, IT, Project Management, Product Development Management, Research & Development, Developer Management, Risk Management, Quality Assurance, Knowledge Management, Collaboration, Study Planner, Personal Productivity Management, Event Management, Professional Services, Consumer Goods, and more.
Campaign Modules: Marketing Made Smarter for Nurturing Relationships and Driving Results
Campaign modules are all about engagement and automation. From SMS and email to WhatsApp and voice campaigns, Campaign Modules in the modular system simplifies marketing automation, ensuring precision and personalization.
Top Features of Campaign Modules
- Marketing Automation: Drip campaigns to nurture leads effortlessly.
- Customizable Templates: Choose predefined templates or design your own.
- Performance Tracking: Analyze campaign success with detailed metrics.
Let’s Discuss a Use Case in Action
Consider that you want to announce a limited-time offer to your customers. WhatsApp is your ideal channel of communication because that is where your majority of customers hang out. You may already have a sales CRM software and a robust communication setup like the cloud telephony as mentioned in the Dynamic module use case in the above section. Now you want to get a WhatsApp Business module from the Campaign segment that allows you to design the message, load your contact list, and schedule the campaign—all in a matter of minutes. If you are not impressed with the performance of the campaign, the extensive details and analytics provided by the tool give you insights on how to optimize the campaign so that you get better results the next time.
What Are the Modules Available in the Campaign Segment?
The modules that are included in the Campaign segment are SMS, Email, WhatsApp, Voice Broadcasting, Push Notifications, Google RCS, and more.
Integrations and APIs
Office24by7 doesn’t stop at modules. To ensure seamless functionality across platforms, it offers various integrations with top software like Zoho and Salesforce. If you prefer a DIY approach, you can use Office24by7’s API and webbooks library to integrate Office24by7’s features into your existing systems.
Conclusion
We have seen in the above sections that the same customer can buy one or more of Office24by7 Standard, Dynamic or Campaign modules and join them together to make a tailor made product that fits perfectly into their existing workflows because of this innovative modular system.
Office24by7’s dynamic modular system isn’t just an effective system for casual buyers—it’s a transformative approach to managing your business using various elements across the table. From standardized solutions to fully customizable modules and automations, the new modular system enables businesses to streamline processes, engage customers, and grow smarter with tools that will never compromise their efficiency.
Ready to get a demo of this new system? Fill up our get a demo form to the right of this blog!
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