In 1978, the first marketing email was sent, generating $13 million in sales and launching what is now one of the most widely utilized marketing channels. Email may not …

Telephone calls have played a significant influence in the development of customer service throughout time. They contribute to the development of connections with clients by serving as the first …

For what reasons should companies spend money on lead management software? Can’t we just use an Excel spreadsheet? Three separate windows: one for contacts, one for businesses, and one …

Until recently, consumers only had a few options for getting in touch with a business. Customers may get in touch with businesses in a wide variety of ways nowadays, …

You and your team could benefit from some technological assistance if you want to improve the quality and effectiveness of your sales operations. After all, sales automation may boost …

Let’s face it: when we have a steady stream of leads, all we can think is, “The hard part is over, so now we can sit back and relax.” …

All communications will move to the cloud in the future. This statement has been in almost all business news, magazines, and interviews in the past few months. But if …

As reported by HubSpot, six out of ten marketers emphasize expanding their client base via increased lead generation. They have progressed beyond the first learning phase and are now …

Interactive voice response is one of the most effective technologies for providing efficient customer support. It is up to the consumer to decide whether they want to speak with …