Top 5 Sales CRM Services in 2024

Businesses require an all-in-one CRM software that can help you increase your productivity to a huge extent. The top 5 sales CRM services listed in this page are not just effective tools to consolidate all your customer information in one place, but also helps you improve your customer engagement. These sales CRM services also helps you seamlessly integrate with third-party applications like Google platforms, where most of the collaborative work is done. You have the flexibility to visualize the process workflow and manage the entire customer journey, which only a few sales CRM services offer. 

Given below is a comprehensive guide to help you make a decision to choose from the best of the best sales CRM services in the market. Just any CRM solution is not enough for you. You need to select one that provides you multi-faceted features that facilitate your core functions. There are many CRM systems in the market that offer  basic lead management tools. But this guide compares the top 5 sales CRM services that can give you more than just a CRM – providers that offer unique features and facilitate your entire business process. 

Let’s take a look at the top 5 sales CRM services and compare their features to help you choose the best.

What makes Office24by7 the best Sales CRM Service for your business?

If you are looking for a personalized sales CRM solution rich in features, then you should definitely go for Office24by7. With its integrated cloud telephony system, Office24by7 offers you multichannel communication facilities to engage and nourish your leads. You also have the flexibility to create workflow automation, which other top sales CRM services don’t provide. Our dedicated support and customer success teams focus on helping you achieve your goals with our tools. 

Let’s look at the top 6 constraints that make you choose Office24by7 over others:

1. Reputation & Customer Reviews:

The first and most important part of your research is to consider the reputation of the company from which you are thinking of making the purchase. Office24by7 has an industry presence of over 10 years with expertise in creating and providing enterprise-level software services to hundreds of companies. The G2, Gartner, SoftwareSuggest, GMB reviews, and other customer reviews are a testament for its quality and reliability.

2. Pricing:

Pricing is a crucial factor when choosing a service provider. At Office24by7, our pricing is determined by considering a variety of factors, such as feature overpricing, the demand for affordable yet robust features, the varying needs of small and large businesses, and differences in feature usage and quantity across companies of different sizes. We believe in a transparent approach, encouraging you to experience our product firsthand before getting worried bout the pricing.

3. Ease of Adoption:

The ease of adoption is a criteria that differentiates the top sales CRM services from the rest. It’s essential that the product seamlessly integrates into existing workflows and systems. Office24by7’s dedicated onboarding team provides exceptional assistance in setting up and migrating your entire workflow, ensuring minimal disruption to your operations. With our support, you can continue working as usual without the need to adapt to a new system.

4. Ease of Use:

We recommend involving individuals who will directly handling or using the software, in the demo presentation. This approach provides valuable insights into the product’s user-friendliness and navigability. This helps in assessing whether the transition will be seamless or if it may pose challenges for team members. Our interactive Office24by7 demo presentations allow users to engage with the presenter and gain a comprehensive understanding of the software, ensuring familiarity with its modules and functionalities.

5. Best-in-class Features:

While many customers desire a comprehensive feature list, they often find themselves dissatisfied with the pricing when they fail to utilize these features effectively. At Office24by7, we offer a wide range of features and provide the flexibility to choose which ones are included in your package, ensuring that you pay only for what you need. Our curated selection includes top industry features and commonly requested functionalities, all at affordable rates.

6. Best-in-class Customer Support:

Many customers encounter frustrating delays in support, with tickets remaining unresolved for extended periods. At Office24by7, we prioritize prompt and effective support. Our dedicated 24/7 team is focused solely on resolving your queries and issues. Our Service Level Agreement, a hallmark of our customer relations, has earned praise from countless customers for its commitment to exceptional support.

7. Security:

Data security is an important concern when considering the top 5 sales CRM services. No matter how attractive the pricing or features may be, the risk of data breaches is unacceptable. Office24by7 leverages world-class cloud data silos that are impervious to attacks, providing you with unparalleled peace of mind regarding your data security.

Need more reasons to join hands with Office24by7? Grab your free discovery call and learn more about our CRM software firsthand.