Top RingCentral Alternatives and Competitors
RingCentral’s Ring EX has been a top software in the cloud telephony services segment for over a decade. Yet, the software that fits your company’s needs might be a different one. Let’s get you to your top RingCentral alternatives!
Upgrade Your Business Communications With Top RingCentral Alternatives
When purchasing cloud telephony software for your business there are a lot of constraints that can take you into making a doubtful decision. Don’t worry we will help you to make learned decisions to purchasing your first or perhaps upgraded cloud telephony software choice.
A good communications system is a great asset for any organization. Imagine how the person at the other end would feel when the connection is feeble, or noisy and often breaks in between making it difficult to make any meaningful communication. It is a very bad spot for any business to be at. Therefore, let’s take a deep dive into this competitor analysis of top cloud telephony alternatives for your business.
Top 5 RingCentral Alternatives & Competitors
Let’s compare and choose the best RingCentral’s RingEX alternative for your needs.
| RingCentral Alternative | Ratings (G2 2024) | Main Features | Base Price (USD) | Free Trial |
|---|---|---|---|---|
| Office24by7 | 4.5/5 |
|
$4 /user/month | 30 days |
| Nextiva | 4.5/5 |
|
$20 /user/month | Unavailable |
| CallHippo | 4.4/5 |
|
$18.00 /user/month | 10 days |
| Vonage | 4.3/5 |
|
$13.99 /line/month | Unavailable |
| 8×8 Work | 4.1/5 |
|
$24 /user/month | 30 days |
Try Office24by7 for free with a 30-day trial
Ready to start? Don’t have a virtual number? Book a free consultation today!
Comprehensive Analysis of Top RingCentral Alternatives
Here are more detailed insights into the services and features provided by all RingCentral alternatives.
Office24by7
Nextiva
CallHippo
Vonage
8x8 Work
1. Office24by7 Cloud Telephony
Office24by7 stands out as a leading cloud telephony provider, offering unparalleled flexibility and a wide range of features. With proactive customer support, it caters to businesses of all sizes, making it a strong contender among top RingCentral alternatives for seamless communication and operational efficiency.
Known for its user-friendly interface, interactive features, and competitive pricing, Office24by7 appeals to both large enterprises and smaller businesses. The platform’s tailored solutions empower companies to enhance their communication, sales, marketing, and support efforts, making it a preferred alternative to RingCentral’s RingEX cloud telephony.
Features:
- Virtual number
- Local number
- Mobile number
- Toll-free number
- Call forwarding
- Welcome message
- Multi-level IVR
- Programmable extensions
- Voicemail integration
- Scheduling of IVR
- Audio file upload
- Recording through call
- Text-to-Speech
- Call routing
- Sticky agent
- In-Queue message
- Music on Hold (MOH)
- Automatic Call Distribution (ACD)
- Call logs
- Call whispering
- Call monitoring
- Feedback call with IVR
- Feedback with short URL
- Bulk sms campaigns
- Bulk email campaigns
- Bulk voice campaigns
- SMS analytics
- Email analytics
- Mobile and desktop apps
- DND list
- Blacklisting and Whitelisting
- Phone number extensions
- Call dispositions
- Call notes
- Concurrent calls
- Daily email reports
- Pilot number
- Predictive dialer
- Progressive dialer
- Preview dialer
- Campaigns & Lists
- Data import
- NDNC registry
- Dashboards
- Role-based permissions
- Reports & Analytics
Pricing:
- Basic: Contact Sales
- Medium: Contact Sales
- Enterprise: Contact Sales
Free Trial:
30 days
Learn more about Office24by7 cloud telephony.
2. Nextiva
Nextiva’s AI-powered Unified-CXM platform revolutionizes customer interactions by seamlessly integrating communication across all channels, including voice, messaging apps, SMS, email, and social media. With end-to-end customer journey orchestration and real-time insights, it automates key workflows. It also enhances personalized experiences and making customer engagement more efficient and impactful.
What sets Nextiva apart as a top RingCentral alternatives is its future-focused design. All products feature open architecture, embedded AI, and a powerful workflow engine, optimizing customer journeys from the start. The platform provides real-time customer intelligence, pre-built AI, and automation tools. It helps to simplify management, boost productivity, and reduce agent fatigue on a unified platform making it a good alternative for RingEX.
Features:
- Website live chat
- Messaging apps
- Social media channels
- Review management
- Digital service helpdesk
- Inbound & Outbound voice
- Businesses SMS
- Video meetings
- Screenshare & file share
- Call routing & queueing
Pricing:
- Digital: $20 /user/month (USD)
- Core: $30 /agent/month (USD)
- Engage: $40 /user/month (USD)
- Power Suite: $60 /agent/month (USD)
- Essential: $120 /agent/month (USD)
- Professional: $159.00 /agent/month (USD)
- Premium: $199.00 /agent/month (USD)
Free Trial:
Unavailable
3. CallHippo
CallHippo is one of the top RingCentral alternatives, providing an intuitive business phone system with advanced features such as extensive reporting, analytics tools, integrations, and dialers. Its user-friendly interface makes it a robust solution for companies looking to enhance communication.
Accessible through both desktop and mobile apps, CallHippo supports remote work while offering dependable customer support. Trusted by over 5,000 companies worldwide, it delivers a versatile communication platform that meets the diverse needs of businesses across various industries.
Features:
- Free 1 phone number
- 100 SMS (Text Messages)
- Calling minutes (US/CAD)
- Forward-To-Device
- Click-To-Dial
- AI global connect
- Call mute
- Business hours
- Country blocking
- Leaderboard (Gamification)
- Custom ring time
- Clone number / User setting
- Manage agent availability
- Campaign management
- Shared inbox
- Voicemail
- Smart switch
- 2FA
- Ring-All-Devices
- Webhook
- Website call-back button
- Call logs
- Teams
- Last called by
- Audit logs
- User working hours
- Basic report analytics
- Feedback for calls
Pricing:
- Starter: $18.00 /user/month (USD)
- Professional: $30.00 /user/month (USD)
- Ultimate: $42.00 /user/month (USD)
Free Trial:
10 days
4. Vonage
Vonage is also another one of the leading top RingCentral alternatives, offering global connectivity through over 1,600 telecommunications networks and local numbers in 96+ countries. With 99.999% uptime reliability, it supports seamless voice, messaging, and video conferencing, ensuring teams and contact centers stay productive and connected regardless of their location.
Security is a priority for Vonage, with compliance certifications like ISO 27001, PCI-DSS, SOC, HITRUST, and GDPR adherence. The platform is independently tested and audited to safeguard corporate and customer data. Additionally, Vonage’s programmable APIs are utilized by over 600 partners and 1 million developers to enhance communication solutions.
Features:
- VBC mobile app
- VBC desktop app
- Unlimited domestic calling
- SMS and MMS
- Voicemail
- Phone number porting
- Virtual receptionist
- VBC admin portal
Pricing:
- Basic: $13.99 /line/month+taxes+fees (USD)
- Premium: $20.99 /line/month+taxes+fees (USD)
- Advanced: $27.99 /line/month+taxes+fees (USD)
Free Trial:
Unavailable
5. 8×8 Work
8×8, similar to RingCentral, provides essential VoIP features such as unlimited domestic calling, video conferencing, content sharing, and team messaging. However, 8×8 stands out as a more budget-friendly option, with plans starting at $24 per month, offering excellent value for businesses looking to optimize communication costs without sacrificing functionality.
One key advantage of 8×8 over RingEX is that its X2 plan includes high-definition (HD) video conferencing for $24 per month, whereas RingCentral requires an upgrade to a higher-tier plan to access this feature. Additionally, 8×8 offers unlimited SMS in the U.S. and Canada, further solidifying its position as a top RingCentral alternatives.
Features:
- Unified mobile, desktop, and web app
- Unlimited users
- Single sign-on
- Media hot storage
- Unlimited internet fax
- Voicemail with transcription
- Mix and match plans
- 24/7 customer support
- Compliance and certifications
- Enterprise-grade security
- Outbound call charges – Unmetered for 14 countries- Australia*, Canada, France*, Germany*, Ireland*, Italy*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom, United States (* Excludes Mobile, Special, and Premium Numbers)
- Hot desking
- Multi-level auto attendant
- Call handling
- Secure HD voice
- Presence detection
- Call queues
- Unlimited ext-to-ext calling
- Team messaging with document sharing.
- HD audio and video conferencing with screen sharing for up to 500 active participants
- Live streaming via Youtube
- Advanced moderation controls
- Interactive meetings with live emoji reactions, instant polls, hand raising, virtual backgrounds, and breakout rooms
- Integrations with key CRM, productivity, service, and support applications
- 8×8 Voice for Microsoft Teams integration add-ons
Pricing:
- X2 Plan: $24 per user, per month ( USD paid annually) or $28 per month ( USD paid monthly)
- X4 Plan: $44 per user, per month ( USD paid annually) or $57 per month (USD paid monthly)
- X6 plan: $85 per month (USD)
- X7 plan: $110 per month (USD)
- X8 plan: $140 per month (USD)
Free Trial:
The #1 RingCentral Alternative
What makes Office24by7 the top RingCentral Alternative for your business?
Office24by7 is one of the top RingCentral alternatives, offering top-tier cloud telephony solutions for businesses of any size. With a vast array of features, an easy-to-use interface, and exceptional customer support, Office24by7 is the ideal choice for companies seeking reliable and efficient communication tools.
Let’s look at the top 6 constraints that make you choose Office24by7 over others:
1. Reputation & Customer Reviews:
The first and most important part of your research is to consider the reputation of the company from which you are thinking of making the purchase. Office24by7 has an industry presence of over 10 years with expertise in creating and providing enterprise-level software services to hundreds of companies. The G2, Gartner, SoftwareSuggest, GMB reviews, and other customer reviews are a testament for its quality and reliability.
2. Pricing:
Pricing is a crucial factor when choosing a service provider. At Office24by7, our pricing is determined by considering a variety of factors, such as feature overpricing, the demand for affordable yet robust features, the varying needs of small and large businesses, and differences in feature usage and quantity across companies of different sizes. We believe in a transparent approach, encouraging you to experience our product firsthand before getting worried bout the pricing.
3. Ease of Adoption:
The ease of adoption is a criteria that differentiates the top RingCentral alternatives from the rest. It’s essential that the product seamlessly integrates into existing workflows and systems. Office24by7’s dedicated onboarding team provides exceptional assistance in setting up and migrating your entire workflow, ensuring minimal disruption to your operations. With our support, you can continue working as usual without the need to adapt to a new system.
4. Ease of Use:
We recommend involving individuals who will directly handling or using the software, in the demo presentation. This approach provides valuable insights into the product’s user-friendliness and navigability. This helps in assessing whether the transition will be seamless or if it may pose challenges for team members. Our interactive Office24by7 demo presentations allow users to engage with the presenter and gain a comprehensive understanding of the software, ensuring familiarity with its modules and functionalities.
5. Best-in-class Features:
While many customers desire a comprehensive feature list, they often find themselves dissatisfied with the pricing when they fail to utilize these features effectively. At Office24by7, we offer a wide range of features and provide the flexibility to choose which ones are included in your package, ensuring that you pay only for what you need. Our curated selection includes top industry features and commonly requested functionalities, all at affordable rates.
6. Best-in-class Customer Support:
Many customers encounter frustrating delays in support, with tickets remaining unresolved for extended periods. At Office24by7, we prioritize prompt and effective support. Our dedicated 24/7 team is focused solely on resolving your queries and issues. Our Service Level Agreement, a hallmark of our customer relations, has earned praise from countless customers for its commitment to exceptional support.
7. Security:
Data security is an important concern when considering the top RingCentral alternatives. No matter how attractive the pricing or features may be, the risk of data breaches is unacceptable. Office24by7 leverages world-class cloud data silos that are impervious to attacks, providing you with unparalleled peace of mind regarding your data security.
Need more reasons to join hands with Office24by7? Grab your free discovery call and learn more about our cloud telephony software firsthand.
Ready to Adopt Cloud Telephony?
Let’s get you started.
Frequently Asked Questions
Related Alternative and Competitor Guides
Similar cloud telephony alternative guides: