Top Vonage Alternatives and Competitors
For businesses considering their first cloud telephony system or looking to switch from Vonage, here is a detailed comparison of the top Vonage alternatives.
Upgrade Your Business Communications With Top Vonage Alternatives
Are you considering to purchase Vonage? Or are you thinking about adopting cloud telephony? Good! Cloud telephony is a great way to improve your business communication. There are a lot of quality options out there, and Vonage is definitely one of them. But before you make a decision, it’s important to do your research and compare different providers.
We’ve put together a list of 5 top Vonage alternatives that can help you make an informed choice. These providers offer a variety of features and pricing plans, so you’re sure to find one that fits your business needs.
Top 5 Vonage Alternatives & Competitors
Let’s compare and choose the best Vonage alternative for your needs.
| Vonage Alternative | Ratings (G2 2024) | Main Features | Base Price (USD) | Free Trial |
|---|---|---|---|---|
| Office24by7 | 4.5/5 |
|
$4 /user/month | 30 days |
| Dialpad Ai Voice | 4.4/5 |
|
$15 /user/month | 14 days |
| Ooma | 4.2/5 |
|
$19.95 /user/month | 2 months |
| 8×8 Work | 4.1/5 |
|
$24 /user/month | 30 days |
| RingEX | 4.0/5 |
|
$9.99 /user/month | 14 days |
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Comprehensive Analysis of Top Vonage Alternatives
Here are more detailed insights into the services and features provided by all Vonage alternatives.
Office24by7
Dialpad AI Voice
Ooma
8x8 Work
RingEX
1. Office24by7 Cloud Telephony
Office24by7 is a leading cloud telephony provider that offers exceptional flexibility and features making it the best of top Vonage alternatives. With proactive customer support, it caters to businesses of all sizes, making it a great alternative to Vonage. Its user-friendly interface, interactive features, and competitive pricing make it appealing to businesses seeking seamless communication and improved operational efficiency.
Office24by7’s tailored solutions empower companies to enhance communication, sales, marketing, and support. This comprehensive approach has made Office24by7 a preferred choice among today’s cloud telephony providers.
Features:
- Virtual number
- Local number
- Mobile number
- Toll-free number
- Call forwarding
- Welcome message
- Multi-level IVR
- Programmable extensions
- Voicemail integration
- Scheduling of IVR
- Audio file upload
- Recording through call
- Text-to-Speech
- Call routing
- Sticky agent
- In-Queue message
- Music on Hold (MOH)
- Automatic Call Distribution (ACD)
- Call logs
- Call whispering
- Call monitoring
- Feedback call with IVR
- Feedback with short URL
- Bulk sms campaigns
- Bulk email campaigns
- Bulk voice campaigns
- SMS analytics
- Email analytics
- Mobile and desktop apps
- DND list
- Blacklisting and Whitelisting
- Phone number extensions
- Call dispositions
- Call notes
- Concurrent calls
- Daily email reports
- Pilot number
- Predictive dialer
- Progressive dialer
- Preview dialer
- Campaigns & Lists
- Data import
- NDNC registry
- Dashboards
- Role-based permissions
- Reports & Analytics
Pricing:
- Basic: Contact Sales
- Medium: Contact Sales
- Enterprise: Contact Sales
Free Trial:
30 days
Learn more about Office24by7 cloud telephony.
2. Dialpad Ai Voice
Dialpad is a leading AI-powered customer intelligence platform that leverages its proprietary LLM to provide accurate features like AI Recaps. With a strong foundation in AI technology and backed by notable investors, Dialpad is a dynamic force in the industry.
Being one of the top Vonange alternatives, Dialpad has built a platform that serves as the foundation for its products. Leveraging vast amounts of conversational data, Dialpad’s LLM ensures optimal accuracy for features like AI Recaps, automated meeting summaries.
Features:
- Inbound and Outbound calls
- High-definition (HD) voice
- Business phone numbers (per user)
- Multi-level auto attendant
- Visual voicemail
- Departments / ring groups
- Custom call routing
- Call forwarding to other devices
- Three-way calling
- Exec-assistant pairings
- Call recording
- Automatic spam call detection
- Number porting/Number forwarding
- Switch calls between devices
- Contact syncing
- Set personal working hours
- Google Workspace integrations
- Real-time call transcriptions
- Real-time analytics & reporting
- SMS, MMS, & team messaging
- Internal & external message to SMS
Pricing:
- Standard: $15 /user/month (USD)
- Pro: $25 /user/month (USD)
- Enterprise: Contact Sales
Free Trial:
14 days
3. Ooma
Ooma Office is an affordable and user-friendly business VoIP solution that caters to businesses of all sizes. With features like unlimited lines, easy setup, and advanced capabilities, Ooma offers a flexible and scalable communication platform. Customers can save up to 50% compared to traditional providers, making it a cost-effective choice among top Vonage alternatives.
Ooma provides a variety of hardware options, including analog phones, IP phones, and virtual services. This flexibility allows businesses to choose the setup that best suits their needs. Additionally, Ooma offers advanced features like a virtual receptionist and ring groups, enhancing the professionalism of small businesses.
Features:
- Virtual Receptionist
- Call Park
- Desktop App (without calling)
- Ring Groups
- Music on Hold
- Transfer Music
- Extension Dialing
- Call Forwarding
- Voicemail
- Call Transfer
- Call Logs
- One Conference Bridge per User
- Forward Calls During Device Outages
- Distinctive Ringtones
- 3-Way Calling
- 3-Digit Extensions
- 7-Digit Dialing
- Call Blocking
- Intercom
- Overhead Paging Support
- Mobile App (iOS and Android)
- Simultaneous Ring
- Voicemail-to-Email Audio File
- Extension Dialing to App
- Call Transfer from App
- Call Flip
Pricing:
- Ooma Office Essentials $19.95 /user/month
- Ooma Office Pro: $24.95 /user/month
- Ooma Office Pro Plus: $29.95 /user/month
Free Trial:
2 months
4. 8×8 Work
8×8 Work is a cost-effective VoIP solution that rivals Vonage. It offers essential features like unlimited calling, video conferencing, and messaging at a competitive price point. Unlike Vonage, 8×8’s X2 plan includes HD video conferencing for just $24 per month, making it a more affordable option for businesses. Additionally, 8×8 provides unlimited SMS in the U.S. and Canada, further enhancing its value proposition as one of the top Vonage alternatives.
Features:
- Unified mobile, desktop, and web app
- Unlimited users
- Single sign-on
- Media hot storage
- Unlimited internet fax
- Voicemail with transcription
- Mix and match plans
- 24/7 customer support
- 99.999% platform-wide uptime SLA
- Compliance and certifications
- Enterprise-grade security
- Outbound call charges – Unmetered for 14 countries- Australia*, Canada, France*, Germany*, Ireland*, Italy*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom, United States (* Excludes Mobile, Special, and Premium Numbers)
- Hot desking
- Multi-level auto attendant
- Call handling
- Secure HD voice
- Presence detection
- Call queues
- Unlimited ext-to-ext calling
- Team messaging with document sharing.
- HD audio and video conferencing with screen sharing for up to 500 active participants
- Live streaming via Youtube
- Advanced moderation controls
- Interactive meetings with live emoji reactions, instant polls, hand raising, virtual backgrounds, and breakout rooms
- Integrations with key CRM, productivity, service, and support applications
- 8×8 Voice for Microsoft Teams integration add-ons
Pricing:
- X2 Plan: $24 per user, per month ( USD paid annually) or $28 per month ( USD paid monthly)
- X4 Plan: $44 per user, per month ( USD paid annually) or $57 per month ( USD paid monthly)
- X6 plan: $85 per month (USD)
- X7 plan: $110 per month (USD)
- X8 plan: $140 per month (USD)
Free Trial:
30 days
5. RingCentral’s RingEX
RingCentral’s RingEX simplifies business communication by combining calls, messages, and meetings into a single platform. Powered by AI, RingEX offers conversation intelligence, enhancing productivity. With its comprehensive features and flexible migration, RingEX is a reliable and secure solution that meets global standards making it one among the top Vonage alterntaives.
RingEX is known for its high uptime and extensive integrations, including Microsoft Teams. Its real-time AI provides valuable analytics, making it a top choice for businesses seeking a unified communication platform.
Features:
- Unlimited domestic calling
- SMS and MMS
- IVR
- Google, Microsoft integrations
- Single sign-on
- Visual voicemail
- Real-time Quality of Service (QoS) Analytics
- Unlimited AI-powered video meetings, up to 100 participants
- AI meeting transcription, summaries, and insights
- Developer platform, custom integrations, access to APIs
Pricing:
- Core: $9.99 /user/month (USD)
- Advanced: $25.00 /user/month (USD)
- Ultra: $35.00 /user/month (USD)
Free Trial:
The #1 Vonage Alternative
What makes Office24by7 the top Vonage Alternative for your business?
Office24by7 is one of the top Vonage alternatives, offering top-tier cloud telephony solutions for businesses of any size. With a vast array of features, an easy-to-use interface, and exceptional customer support, Office24by7 is the ideal choice for companies seeking reliable and efficient communication tools.
Let’s look at the top 6 constraints that make you choose Office24by7 over others:
1. Reputation & Customer Reviews:
The first and most important part of your research is to consider the reputation of the company from which you are thinking of making the purchase. Office24by7 has an industry presence of over 10 years with expertise in creating and providing enterprise-level software services to hundreds of companies. The G2, Gartner, SoftwareSuggest, GMB reviews, and other customer reviews are a testament for its quality and reliability.
2. Pricing:
Pricing is a crucial factor when choosing a service provider. At Office24by7, our pricing is determined by considering a variety of factors, such as feature overpricing, the demand for affordable yet robust features, the varying needs of small and large businesses, and differences in feature usage and quantity across companies of different sizes. We believe in a transparent approach, encouraging you to experience our product firsthand before getting worried bout the pricing.
3. Ease of Adoption:
The ease of adoption is a criteria that differentiates the top Vonage alternatives from the rest. It’s essential that the product seamlessly integrates into existing workflows and systems. Office24by7’s dedicated onboarding team provides exceptional assistance in setting up and migrating your entire workflow, ensuring minimal disruption to your operations. With our support, you can continue working as usual without the need to adapt to a new system.
4. Ease of Use:
We recommend involving individuals who will directly handling or using the software, in the demo presentation. This approach provides valuable insights into the product’s user-friendliness and navigability. This helps in assessing whether the transition will be seamless or if it may pose challenges for team members. Our interactive Office24by7 demo presentations allow users to engage with the presenter and gain a comprehensive understanding of the software, ensuring familiarity with its modules and functionalities.
5. Best-in-class Features:
While many customers desire a comprehensive feature list, they often find themselves dissatisfied with the pricing when they fail to utilize these features effectively. At Office24by7, we offer a wide range of features and provide the flexibility to choose which ones are included in your package, ensuring that you pay only for what you need. Our curated selection includes top industry features and commonly requested functionalities, all at affordable rates.
6. Best-in-class Customer Support:
Many customers encounter frustrating delays in support, with tickets remaining unresolved for extended periods. At Office24by7, we prioritize prompt and effective support. Our dedicated 24/7 team is focused solely on resolving your queries and issues. Our Service Level Agreement, a hallmark of our customer relations, has earned praise from countless customers for its commitment to exceptional support.
7. Security:
Data security is an important concern when considering the top Vonage alternatives. No matter how attractive the pricing or features may be, the risk of data breaches is unacceptable. Office24by7 leverages world-class cloud data silos that are impervious to attacks, providing you with unparalleled peace of mind regarding your data security.
Need more reasons to join hands with Office24by7? Grab your free discovery call and learn more about our cloud telephony software firsthand.
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Frequently Asked Questions
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