WhatsApp Chatbot Builder for Business
Enhance customer support for your business with robust and feasible WhatsApp Chatbot Builder.
24x7 Services through WhatsApp Business API
Upgrade your customer satisfaction through best-in-class features and excellent customer service round-the-clock.
Create Your Personalized Chat Flow
You can now create your required chat flow to meet the changing needs of your customers. Office24by7 WhatsApp Business API enables you to engage in every interaction on WhatsApp tailored to meet your preferences and requirements. This helps to increase your customer satisfaction and loyalty. Provide options to know the company/product/service details better, make purchases, track delivery or subscription, raise complaints, contact an agent, and more.
Create and Elevate Brand Awareness
You can now create and elevate your brand’s awareness in your target market through strategic messaging and brand representation through WhatsApp. You can create impactful content and strengthen your brand identity and recognition through it. Deploy a WhatsApp bot that promptly addresses queries and provides 24×7 support even outside business hours thereby foster brand goodwill.
Improved Lead Generation
Utilize the ‘one-click Lead generation’ method by implementing a WhatsApp chatbot on your website. This enables customers to connect effortlessly via this popular platform, allowing you to seamlessly store their contact details in your database. This holistic conversion strategy involves proactive engagement and targeted communication, effectively nurturing leads and guiding them through the sales funnel toward conversion.
Leverage Multimedia Chat
Harness multimedia communication on WhatsApp to deliver rich, engaging customer experiences. Share detailed text messages, captivating images, interactive videos, or PDF documents to facilitate dynamic conversations. Use multimedia chat of the WhatsApp Business API to strengthen your outbound lead generation efforts and improve conversion rates.
Payment Reminders and Alerts
Enhance your payment reminders and boost debt collections with WhatsApp Business API’s automated reminder and alert system. After a customer completes a purchase, send them automated invoice notifications. For due payments or subscriptions, send timely reminders. Utilize their preferred mobile app for communication, encouraging prompt customer payments.
Provide Tracking Status
Keep customers informed about their orders or transactions with real-time updates and tracking notifications on WhatsApp. Office24by7 enables you to connect WhatsApp Business API with your order-tracking system through API integrations. This transparency builds trust and satisfaction, providing customers with peace of mind.
Resolve Customer Issues
Customers can quickly become frustrated if their complaints aren’t resolved promptly. Provide efficient customer support automation on WhatsApp to address and resolve queries or issues swiftly. Include an option in the menu for customers to contact a support agent directly for urgent matters. Assign a dedicated support team to ensure timely responses and effective solutions, boosting customer satisfaction and loyalty.
Engage and Nurture Prospects
Utilize WhatsApp Business API to engage and nurture prospects by delivering personalized offers and discounts. By focusing on building relationships and addressing individual needs with tailored messaging strategies, you can guide prospects toward conversion and loyalty. Additionally, the interactive nature of personalized messages on WhatsApp ensures that customers receive notifications for each message, resulting in high open and engagement rates.
Enable Direct Customer Contact
Facilitate direct and seamless communication channels with customers via WhatsApp Business API to address their doubts and queries about your products and services. This direct interaction enhances accessibility and convenience, enabling businesses to promptly provide assistance and clarify inquiries, ensuring customer satisfaction.
Collect Customer Feedback
Gather valuable customer feedback effectively by utilizing interactive surveys and polls with WhatsApp Business API. Engage customers directly to solicit their opinions, gathering actionable insights for continuous improvement and enhanced satisfaction. Boost feedback and ratings on business ranking platforms to elevate visibility and brand trust, reinforcing customer confidence in your brand.
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Unlimited Reasons to Leverage WhatsApp Business API
A WhatsApp chatbot on your website can eliminate the need for manual effort whenever required.
Green Tick Verification
Get verified with the green tick, establishing credibility and authenticity.
Personalized Service
Tailor interactions to each customer’s preferences and needs.
24x7 Support
Provide support anytime, ensuring assistance around the clock.
Instant Resolution
Resolve issues promptly, providing quick solutions.
Single Messaging Inbox
Manage all messages in one inbox for all agents for streamlined communication.
Automated Response
Set up automated responses for efficient handling of common inquiries.
Multi-lingual Support
Communicate with customers in their preferred language for enhanced accessibility.
CRM Integration
Seamlessly integrate with your CRM system for streamlined customer management.
Analytics and Reporting
Gain insights into performance with analytics and reporting features.
Agent Handover
Enable agent connection based on specific timeframes for targeted outreach.
Broadcast Messaging
Send messages in bulk to multiple recipients at once for efficient communication.
Order/Subscription Tracking
Keep customers informed about their orders or subscriptions with tracking updates.
Grow Your Business with a WhatsApp Chatbot!
Leverage WhatsApp support automation for lead generation and provide service to existing customers.
Payment/Subscription Invoices
Manage payment and subscription invoices efficiently via WhatsApp support automation using our integrated solution. Simplify billing processes for customers by sending invoices directly to their WhatsApp inbox, ensuring secure and convenient transactions.
Keep track of payment statuses in real-time and automate reminders for outstanding invoices to ensure timely payments and enhance cash flow. Streamline financial operations and elevate customer satisfaction with a hassle-free payment experience.
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Reminders and Alerts
Enhance your business operations with automated reminders and alerts through WhatsApp, ensuring your customers stay informed and engaged. Set up reminders for upcoming appointments, deadlines, or events, guaranteeing that important dates are never overlooked by your customers.
Keep customers promptly informed about order updates, delivery schedules, or service appointments, promoting transparency and instilling confidence. With personalized alerts customized to individual preferences, strengthen customer relationships and cultivate loyalty by delivering timely and pertinent notifications directly to their fingertips.
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Booking Confirmation and Delivery Status
Provide outstanding customer service by furnishing booking confirmations and delivery status updates via WhatsApp. Keep customers abreast of their delivery progress in real-time, spanning from order processing to shipping and delivery, ensuring transparency and contentment.
Immediately validate bookings and reservations, offering customers reassurance and eradicating any ambiguity. Elevate the overall customer journey by utilizing WhatsApp support automation in Hyderabad for smooth communication across the booking and delivery phases, fostering trust and allegiance with each engagement.
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Promotional Messages
Enhance your marketing approach by sending customized and targeted messages straight to your customers’ WhatsApp profiles. Captivate your audience with unique deals, discounts, and offers designed to match their interests and actions.
Utilize WhatsApp’s diverse multimedia features to craft captivating promotional material, such as images, videos, and interactive messages, to grab attention and encourage sales. With our promotional messaging service, increase both sales and brand loyalty by delivering pertinent and timely promotions that connect with your audience and motivate them to take action.
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Frequently Asked Questions
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