The Complete Guide to Sales CRM

by Naveen Kumar | 25 Feb 2022 | Sales

Sales CRM offers unmatched management and data analysis expertise for enterprises. CRM tool helps unify data at different ends and helps in the unison of activity towards a single overall goal. Lead management, opportunity management, deal management, sales analytics, and task management are important domains covered by the software. This guide to Sales CRM is a handbook that addresses all your questions regarding the concept, its purpose, the advantages, the benefits, the scope, and some top-in-class software from the domain.

Social CRM Software: A Guide to Social Media Integration

by Naveen Kumar | 18 Feb 2022 | Marketing CRM, Social

This article about social CRM discusses the need for social CRM in business organizations and the benefits of using it. It also details how to set up a social CRM process. Some of the important points from this article are that social CRM can help businesses improve customer service, increase sales, and better understand their customers.