Business happens with communication. Undoubtedly, SMB’s and enterprises are stepping forward from traditional phone systems to advanced Cloud Solutions. Cloud Telephony is an innovative technology that automates business communication making it instantly accessible around the clock.
Following the Organization’s needs, below Cloud Solutions are operative in Office24by7:
- Inbound Call Center Solutions
- Out Bound Call Center Solutions
- Blended Call Center Solutions
With this, an organization can endorse and track communication and functionalities of all employees of all departments on a single interface.
Benefits of Cloud Telephony
With high certainty, we emphasize that the listed benefits are advantageous for start-ups to adhere the Cloud Telephony:
Scalable
Generally, On-premises solutions are precisely designed for vast set-ups or companies beholding vast operations. For start-ups, Office24by7’s Cloud Services are efficiently scalable to meet any future growth of the organization. It permits to addition of any number of new users, groups, and Virtual Numbers instantly. We give provision to scale up to any extent from Cloud to On-premises and vice versa.
Price effective integrated system
Irrespective of business type, Office24by7 offers cost-effective Cloud Telephony Solutions in India. We permit organizations to purchase plans as per the requirements and the offered services are customizable in tailoring varied features. All the services provided by Office24by7 are cloud leveraged, thus fixing up issues and nullifying them with 24/7 support.
Data Security
Data is crucial for any business. Hence, indeed data is to be protected with extravagant attributes. This is why we strictly adhere to policies and compliance in securing the data of our clients beholding their trust at any cost. Office24by7’s Cloud Solutions are created with high-end firewalls and absolute encryption methods for securing data. Such types of high-security cloud servers setting up On-premises is also flexible. With Cloud Solutions, all the communication and customer call databases are stored on Cloud servers which are technically updated with the set of policies, technological innovations and controls, to protect data, applications, and associated information. Once after moving to the cloud, offers the flexibility of accessing data from any part of the globe.
Redundancy
Telecom validations, hardware expansion, software installation, updates, and internet bandwidth are highly essential for the smooth running of operations and functionalities. Such enforcement is expensive, time consuming in case of individual initiation and is also admitted to having an upper hand in prescribing times. But being associated with Office24by7 minimizes the down time as well equipped with redundant setups. Similarly, start-ups, moving to cloud-based infrastructure and accessing organization communication, can expect maximum uptime.
Analytical Reports
We have incepted our UI uniting unique features more than a Cloud Telephony platform providing a high probability of integrations to any platform and application. Our solution provides transparency of all business communications in real-time with deep analytical insights missing not a potential call and prospective lead. It enables you to witness your agent’s performance, activities, and communication from anywhere, any place and at any point in time.
Instant Activation
Office24by7’s Cloud Solutions are molded with advanced technological features that do not get affected by the environment and feasible processes that take time. All the solutions are made available online for instant activation upon purchase in turn configurable to varied services by tailoring features to maintain a consistent presence. So, organizations could resolve their customer issues swiftly in no time.
24by7 Support
No matter the outside niches, your business is never going to be affected by Cloud Solutions. It validates employee and customer satisfaction levels. We are available at every step of your business progress rendering 24by7 support towards successful footprints.
Office24by7’s SMART IVR and Smart Operator solutions permit businesses to automate the Inbound, Outbound and Blended Call Management Solutions with varied features that can activate instantly streamlining office communications.
