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News, Tips, and Insights. Everything that is trending, groundbreaking, and eye-opening written by industry experts and trusted sources to keep you informed.
Impact of IVR Customer Service in 2022
Interactive voice response is one of the most effective technologies for providing efficient customer support. It is up to the…
Sales Automation Process: The Ultimate Guide
We are in 2022, with a lot of technology around. Everything has been automated, and sales are not an exception.…
Extensive Guide to SMS Marketing for Indian Businesses
SMS marketing is progressively becoming an important aspect of successful multi-channel marketing. More brands are aiming at customers on the…
Voice Broadcasting: The Best Way to Generate Leads
Voice broadcasting is an effective communication medium to reach customers. It is a more personal way of communicating than compared…
18 Ways to Improve Call Center Performance
Customer satisfaction is the primary requirement in call centers. This can be achieved by properly managing the agents, improving their…
Top 18 Benefits of CRM for Business
A CRM system is crucial to the success of any business. It is the driving force behind business growth. It…
