CTI stands for Computer Telephony Integrations. It is an intuitive technology that ensures the integration of telephone system with the computer for an interaction. CTI is the most important …
Social media with its huge reach emerged as dominant platform for business to increase the reach and growth. Variety of ads and campaigns can be run on social platforms. …
The best way to attract a customer is to showcase your products or services. There can’t be any better way to gain the attention than to design an appealing …
5 Best Practices for Successful Call Center Management Call center management can be classified into two main categories: organizing daily activities and monitoring operations. Mainly, the latter decides how thriving …
If there is anything in the recent past which altered human social behavior significantly, it is none other than Social Media. In about less than two decades of its …
A prospect journeys through different stages in the sales cycle. Likewise, a business organization follows several steps to lead through a prospect to complete a sale. Description of these …
Effective communication is the best means to ensure a good working relationship with customers as well as within the organization. Timely communication eases the processes, ensures a smooth workflow …
Well, your business is making all the right moves, and you’re upbeat about scaling to reach far and wide. That’s a ‘momentum’ for any business in the growth trajectory. …
Automation technologies have made a significant change to the way marketing activities are run in the recent past. Increased speed, greater accuracy, and enhanced productivity are the major contributions …