Sales automation tools help reduce the time and effort spent on redundant and less productive tasks. They provide sales reps with time and space for deeply indulging with their …

Do you know Google account for 92% of total searches on the internet? It is followed by Bing and Yahoo with little over 2% of each respectively. Google receives more …

Studies show that 50% of the world population is using the mobile and almost 10 new mobile users added to this every second. Mobile phones just haven’t changed the …

Marketing automation and Sales CRM are the two most powerful tools in any organization’s arsenal to spurt the growth. Businesses and organizations are using the tools but separately. Fear …

Selecting the right Agent CTI is crucial for your business. Our blog highlights the key questions to ask before making this important decision. Choose wisely for optimal performance

Social media with its huge reach emerged as dominant platform for business to increase the reach and growth. Variety of ads and campaigns can be run on social platforms. …

The best way to attract a customer is to showcase your products or services. There can’t be any better way to gain the attention than to design an appealing …

This article about call center management best practices discusses the importance of customer satisfaction and employee training. Call centers should track metrics and use analytics to improve their performance. …

If there is anything in the recent past which altered human social behavior significantly, it is none other than Social Media. In about less than two decades of its …