What is Social CRM? Know Everything About It

Customer Relationship Management or in short CRM is one of the most commonly used software systems among organizations. Be it small, medium, or large, organizations cannot perform effectively without …

Bulk SMS software facilitates business operations

The ways of conducting business have undergone a sea of change. Business operations are continuously upgraded with time because technology seeps into the industry to facilitate productivity. Hence, the …

WHY A CRM SOFTWARE IS A MUST HAVE

The primary goal of a Customer Relationship Management (CRM) system is to improve existing customer relationships, discover new prospective customers, and reclaim former customers. A CRM system may be …

SMS MARKETING WILL TAKE YOUR BUSINESS TO CLOUD 9

Companies incorrectly think that mobile marketing necessitates a large investment in applications, does not allow for customizable, focused communication, and lacks sufficient analytics to demonstrate ROI. The fact is …

BENEFITS OF USING IVR SYSTEM IN YOUR COMPANY

Automation is no longer a differentiating advantage, but rather a need for successful customer service. Amongst the most frequent methods is to use an Interactive Voice Response (IVR) system. …