A Beginners Guide to Lead Generation

Lead Generation– this particular term is quite famous. But do you have an idea about what it is? Well, this blog is all about lead generation in the B2B …

Everything You Need to Know About IVR

In the history of customer service, telephone calls have always played an important role. Often being the first point of contact with customers, they help in building relationships. So …

Cloud-Based IVR and Cloud Telephony

Cloud telephony, along with cloud-based IVR, can bring numerous benefits to a business organization. This article discusses in detail how it works. Cloud telephony is a cost-effective way to …