Ultimate Guide to Sales Automation Tools

by Kusuma | 7 Dec 2022 | Sales Automation

Streamlining sales processes is crucial for efficiency. Repetitive tasks consume sales reps’ time, hindering overall growth. Enter sales automation tools. Statistics show that businesses automating sales get 16% more leads. This guide covers it all: from benefits to trending tools. Automating emails, lead prioritization, enrichment, distribution, and scheduling maximizes efficiency. Features like centralizing data, calling, templates, and notifications boost sales. But it’s not just about tools. Identifying weaknesses, setting goals, choosing wisely, testing thoroughly, and training your team are equally important. Top tools like Office24by7 lead the industry with their top-class features. Read this comprehensive blog to learn more about sales automation tools.

The Top 6 IVR Service Providers to Look for in 2023

by Kusuma | 6 Dec 2022 | IVR

IVR services have changed the game for enterprises in curbing customer dissatisfaction. It provides self-service options for clients so they do not need to wait in call queues like in traditional scenarios. It also helps businesses maintain a 24/7 virtual receptionist who can attend to calls and provide a face of communication even when the business is not operable. What is customer satisfaction? What are the KPIs for IVR? What are some top IVR solution players? All gets discussed in this blog.

Step-by-Step Process to Setup Virtual Call Center for Business

by Kusuma | 5 Dec 2022 | Call Center Software

Discover the seamless setup of your virtual customer service center using cutting-edge call center software. Elevate your customer support with our step-by-step guide!