Category: Cloud Telephony

Knowlarity Integration with CRM for Better Customer Service

Integrating CRM with Knowlarity aids organizations in maximizing results for their customer engagement efforts. Knowlarity’s cloud contact center offers functions like click-to-call, Interactive Voice Response (IVR), number masking, auto-dialer, …

Know Everything About Cloud Telephony Software

Many businesses have started using cloud telephony software for enhanced communication with customers. It not only improves business communication but also offers a great customer experience which is one …

Call Center on Cloud: An Extensive Guide

Customer support has always been put on the first pedestal in any product or service-based organization. A study done by CFI group has concluded that 76% of customers prefer …