Category: Cloud Telephony

Leverage SMS Marketing to Make Most of Your Business

SMS marketing is progressively becoming an important aspect of successful multi-channel marketing.  More brands are aiming at customers on the go. Businesses often think that SMS marketing needs heavy …

Know Everything About Call Center on Cloud

Customer support has always been put on the first pedestal in any product or service-based organization. A study done by CFI group has concluded that 76% of customers prefer …

Comprehensive Guide to Understand IVR Services

Telephone calls have played a significant influence in the development of customer service throughout time. They contribute to the development of connections with clients by serving as the first …