Call Center Software- Know Everything About It

With various technologies in hand, almost everything is automated. And this everything includes call center service too. With the right software at hand, it becomes quite easy to setup …

A Detailed Guide about Call Center on Cloud

Customer support has always been put on the first pedestal in any product or service-based organization. A study done by CFI group has concluded that 76% of customers prefer …

Ultimate Guide to the Sales CRM

No matter which industry or vertical it is, every company needs sales. Be it an enterprise or a small business, sales are the driving force. However, if you want …

What is Social CRM? Know Everything About It

Customer Relationship Management or in short CRM is one of the most commonly used software systems among organizations. Be it small, medium, or large, organizations cannot perform effectively without …

Bulk SMS software facilitates business operations

The ways of conducting business have undergone a sea of change. Business operations are continuously upgraded with time because technology seeps into the industry to facilitate productivity. Hence, the …

WHY A CRM SOFTWARE IS A MUST HAVE

The primary goal of a Customer Relationship Management (CRM) system is to improve existing customer relationships, discover new prospective customers, and reclaim former customers. A CRM system may be …