There are multiple marketing techniques that companies adopt to garner attention. Inbound marketing is one such technique which has been quite beneficial for businesses. With inbound marketing, organisations make …
With various technologies in hand, almost everything is automated. And this everything includes call center service too. With the right software at hand, it becomes quite easy to setup …
Every business dreams of growth and wants to expand their customer base to above and beyond. This growth isn’t going to come overnight and it is going to take …
A Detailed Guide to Call Center on Cloud Customer support has always been put on the first pedestal in any product or service-based organization. A study done by the …
No matter which industry or vertical it is, every company needs sales. Be it an enterprise or a small business, sales are the driving force. However, if you want …
Customer Relationship Management or in short CRM is one of the most commonly used software systems among organizations. Be it small, medium, or large, organizations cannot perform effectively without …
The ways of conducting business have undergone a sea of change. Business operations are continuously upgraded with time because technology seeps into the industry to facilitate productivity. Hence, the …
In today’s world, every customer prefers contacting customer service directly through calls. This is the best way for a company-customer interaction as the communication is direct and smooth. The …
The primary goal of a Customer Relationship Management (CRM) system is to improve existing customer relationships, discover new prospective customers, and reclaim former customers. A CRM system may be …
