Business happens with communication. Undoubtedly, SMB’s and enterprises are stepping forward from the traditional phone systems to the advanced Cloud Solutions. The Cloud Telephony is an innovative technology that …
IVR – Interactive Voice Response is the prominent tool for a business for creating a brand awareness in the form a self-help tool from the customer’s standpoint. Today, the …
To get positioned in this competitive world, an Educational system must focus on the excellence to mold the students into a responsible citizen. To do this, the institution staff …
Call Centers are the hubs ensuring customer satisfaction with a product or service. To give customers a timely and satisfactory attention the call centers requires technically advanced and customized …
Call Center/Contact Center is the most popular hub of Out Sourcing services differentiated into Inbound, Outbound and Blended Call Centers. Inbound Call Center serves the needs of the customers …
Whether you like it or not, the fact remains that even after several decades of Alexander Bell inventing the telephone, it is still now one of the hottest business …
