Customer success and Account management are departments that are crucial for any businesses. They are sometimes handled by the same team members making the process confusing. Learn all about how they differ from each other in this blog.
B2B2C marketing is a confusing segment although it has been around for years. It has both the characteristics of B2B and B2C making the process of defining it confusing for marketing teams. Learn how to define them, the top strategies, important KPIs in this blog.
Leads can be classified into various categories based on their source, stages in sales funnel, priority, readiness to purchase and more. Learn all about this important sales lingo in this blog!
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You need to work with the best IVR service providers to advance your game in the industry. Top-tier IVR software provides enhanced customer satisfaction and increased revenue. Explore this article to identify the best IVR software provider with multifold benefits.
You might have very often come across articles that promise to deliver very good cold calling scripts but turn out to be cliché. Here is a relief to that. Here are some cold calling scripts that would work in the new age of sales communications.
