Naveen Kumar

Know How to Create UTM Codes and Track The Social Media Posts
Call Center Management Best Practices | Office24by7

This article about call center management best practices discusses the importance of customer satisfaction and employee training. Call centers should track metrics and use analytics to improve their performance. Five best practices for effective call center management include monitoring churn rate, tracking customer experience, reducing average queue time, investing in analytics, and grouping customers into segments.

read more

Search Articles

Like Us On Facebook

Facebook Pagelike Widget
Sales automation

GET A DEMO