Social media with its huge reach emerged as dominant platform for business to increase the reach...
Naveen Kumar
Why Do You Need a Landing Page Builder?
The best way to attract a customer is to showcase your products or services. There can’t be any...
Call Center Management Best Practices | Office24by7
This article about call center management best practices discusses the importance of customer satisfaction and employee training. Call centers should track metrics and use analytics to improve their performance. Five best practices for effective call center management include monitoring churn rate, tracking customer experience, reducing average queue time, investing in analytics, and grouping customers into segments.
Social Media Customer Service: 8 Tips to Do It Right
If there is anything in the recent past which altered human social behavior significantly, it is...
Lead Journey Stages in a Sales Funnel
What propels the ever-evolving landscape of business and commerce? This question might gather...
Top 10 Cloud Telephony Features
Explore the transformative power of cloud telephony with our top 10 amazing features. Discover how this technology can supercharge your communications and streamline your business operations.