If your business communication tool has a web of copper wire, occupies a significant space in your office and requires special maintenance, you are using a legacy old PBX …

A new technology is revolutionizing the way communication takes place without being in limelight. The impact is huge and making our lives easier, but probably you don’t notice it. …

First interaction with customer paves the way for sales process. Your client wants the best experience while interacting, and you want to measure and improve the productivity of your …

A toll-free Number is a Virtual Number that facilitates dialing from any Telephone Number for free from any part of the country. Generally, this number is owned by Customer Service Centers. …

Rightfully, the Cloud Telephony is an efficient Communication conduit in the Business World. This has emerged out as the technological innovation that has the potentiality to replace the traditional …

Business must not be a person dependent, it should be purely process oriented.  Communication takes place a major role in Organizations.  If Companies do not manage communication properly, it …

To accomplish the future needs of Organizations in terms of communication automation, Contact Centers must break away from the traditional operational styles and think of new ways to operate. …

Click to Call is a web based application or digital communication tool that effectively fills the communication gap between the organizations and their customers. It serves as an instant …

Toll-free, a 12 digit Virtual Number, as the name suggests allows customers to Toll a Call, free of charge to reach business for varied purposes. The Toll-Free Service not …