Toll-Free Number is a 12 Digit Virtual Number that is exploited to receive a flood of incoming calls for the businesses. Generally, the incoming calls that are hit the …

Every customer either new or existing, reach businesses with inquiries, concerns, subscriptions etc.  proving that communication plays a key role. This is where the Virtual Number acts like an …

The Conference is a systematic calling system that connects a group of people to share information. This has gained a lot of importance in the office communication process where …

CTI – Computer Telephony Integration’s is an innovative technology type that permits computers to interact with the telephone system. Agent CTI allows agents to perform every call related tasks …

Business happens with communication. Undoubtedly, SMB’s and enterprises are stepping forward from the traditional phone systems to the advanced Cloud Solutions. The Cloud Telephony is an innovative technology that …

IVR – Interactive Voice Response is the prominent tool for a business for creating a brand awareness in the form a self-help tool from the customer’s standpoint. Today, the …

To get positioned in this competitive world, an Educational system must focus on the excellence to mold the students into a responsible citizen. To do this, the institution staff …

Call Centers are the hubs ensuring customer satisfaction with a product or service. To give customers a timely and satisfactory attention the call centers requires technically advanced and customized …

Call Center/Contact Center is the most popular hub of Out Sourcing services differentiated into Inbound, Outbound and Blended Call Centers. Inbound Call Center serves the needs of the customers …