Best Salesforce Alternatives and Competitors

Salesforce Sales Cloud is a top-tier CRM solution designed by Salesforce to accelerate growth and streamline business sales processes. As one of the top AI-powered CRMs, it offers a comprehensive platform that unifies sales, service, marketing, and commerce. Salesforce allows teams to manage their entire sales cycle efficiently. It is rich with features designed to serve businesses from the startup phase, which only a few Salesforce CRM alternatives offer. However, queries from customers on popular software review platforms prove that they are constantly in search of Salesforce alternatives.

However, no Sales CRM is complete. Analytics show that users also search for Salesforce CRM alternatives to avail themselves of multi-faceted features that facilitate their core functions. Many Salesforce Sales Cloud alternatives in the market offer better and more feasible options. If you’re looking for the best Salesforce alternatives to streamline your sales process, you are at the right place.

Let’s take a look at some of the top Salesforce CRM alternatives and compare their features to help you choose the best.

What makes Office24by7 the best Salesforce Alternative for your business?

Salesforce CRM or Salesforce Sales Cloud is a helpful tool for automating sales processes and comes with a lot of features. However, many users are in search of a better sales CRM with more advanced features at a feasible budget. It might be quite a task to choose a Salesforce CRM alternative. This depends on the requirements of the business and its organizational goals. There are certain factors you should keep in mind while selecting a Salesforce alternative.

If you are looking for a personalized sales CRM solution rich in features, then you should definitely go for Office24by7. With its integrated cloud telephony system, Office24by7 offers you multichannel communication facilities to engage and nourish your leads. You also have the flexibility to create workflow automation, which most Salesforce alternatives don’t provide. Our dedicated support and customer success teams focus on helping you achieve your goals with our tools. 

Let’s look at the top 6 constraints that make you choose Office24by7 over others:

1. Reputation & Customer Reviews:

The first and most important part of your research is to consider the reputation of the company from which you are thinking of making the purchase. Office24by7 has an industry presence of over 10 years with expertise in creating and providing enterprise-level software services to hundreds of companies. The G2, Gartner, SoftwareSuggest, GMB reviews, and other customer reviews are a testament for its quality and reliability.

2. Pricing:

Pricing is a crucial factor when choosing a service provider. At Office24by7, our pricing is determined by considering a variety of factors, such as feature overpricing, the demand for affordable yet robust features, the varying needs of small and large businesses, and differences in feature usage and quantity across companies of different sizes. We believe in a transparent approach, encouraging you to experience our product firsthand before getting worried bout the pricing.

3. Ease of Adoption:

The ease of adoption is a criteria that differentiates the best Salesforce CRM alternatives from the rest. It’s essential that the product seamlessly integrates into existing workflows and systems. Office24by7’s dedicated onboarding team provides exceptional assistance in setting up and migrating your entire workflow, ensuring minimal disruption to your operations. With our support, you can continue working as usual without the need to adapt to a new system.

4. Ease of Use:

We recommend involving individuals who will directly handling or using the software, in the demo presentation. This approach provides valuable insights into the product’s user-friendliness and navigability. This helps in assessing whether the transition will be seamless or if it may pose challenges for team members. Our interactive Office24by7 demo presentations allow users to engage with the presenter and gain a comprehensive understanding of the software, ensuring familiarity with its modules and functionalities.

5. Best-in-class Features:

While many customers desire a comprehensive feature list, they often find themselves dissatisfied with the pricing when they fail to utilize these features effectively. At Office24by7, we offer a wide range of features and provide the flexibility to choose which ones are included in your package, ensuring that you pay only for what you need. Our curated selection includes top industry features and commonly requested functionalities, all at affordable rates.

6. Best-in-class Customer Support:

Many customers encounter frustrating delays in support, with tickets remaining unresolved for extended periods. At Office24by7, we prioritize prompt and effective support. Our dedicated 24/7 team is focused solely on resolving your queries and issues. Our Service Level Agreement, a hallmark of our customer relations, has earned praise from countless customers for its commitment to exceptional support.

7. Security:

Data security is an important concern when considering the best Salesforce alternatives. No matter how attractive the pricing or features may be, the risk of data breaches is unacceptable. Office24by7 leverages world-class cloud data silos that are impervious to attacks, providing you with unparalleled peace of mind regarding your data security.

Need more reasons to join hands with Office24by7? Grab your free discovery call and learn more about our CRM software firsthand.