Top CallHippo Alternatives and Competitors
CallHippo is a superb software in the segment of cloud telephony, yet it is only natural that you look for alternatives before a purchase. If you are searching for “Top CallHippo alternatives”, this is the page for you!
Upgrade Your Business Communications With Top CallHippo Alternatives
CallHippo is a business phone system designed for seamless internet calling, offering features like power dialer and automatic call distribution. It integrates well with CRMs and provides detailed call analytics, making it a robust communication solution.
However, before making a purchase, it is only natural for companies to search for alternatives, even if they have not yet used CallHippo. Only a detailed guide that can highlight all the features, and ratings given by customers on world-class trusted platforms like G2 or Gartner, and their pricing would help potential buyers understand what to expect and eliminate any software that does not meet their requirements.
Here is a head-to-head comparison between five of the top CallHippo alternatives and competitors in the market that you can choose from.
Top 5 CallHippo Alternatives & Competitors
Let’s compare and choose the best CallHippo alternative for your needs.
CallHippo Alternative | Ratings (G2 2024) | Main Features | Base Price (USD) | Free Trial |
---|---|---|---|---|
Office24by7 | 4.5/5 |
|
$4 /user/month | 30 days |
Nextiva | 4.5/5 |
|
$20 /user/month | Unavailable |
Talkdesk | 4.4/5 |
|
$85.00 /user/month | 30 days |
Aircall | 4.3/5 |
|
$30.00 /license/month | 7 days |
JustCall | 4.3/5 |
|
$19 /user/month | 14 days |
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Comprehensive Analysis of Top CallHippo Alternatives
Here are more detailed insights into the services and features provided by all CallHippo alternatives.
Office24by7
Nextiva
Talkdesk
Aircall
JustCall
1. Office24by7 Cloud Telephony
Office24by7 is a top cloud telephony provider offering exceptional flexibility and a comprehensive feature set. With its proactive customer support, it serves businesses of all sizes, making it a strong alternative to CallHippo for those seeking seamless communication and enhanced operational efficiency.
Office24by7’s user-friendly interface, interactive features, and competitive pricing make it appealing to both large enterprises and small businesses. The platform’s tailored solutions empower companies to improve communication, sales, marketing, and support, establishing it as a preferred choice among today’s cloud telephony providers.
Features:
- Virtual number
- Local number
- Mobile number
- Toll-free number
- Call forwarding
- Welcome message
- Multi-level IVR
- Programmable extensions
- Voicemail integration
- Scheduling of IVR
- Audio file upload
- Recording through call
- Text-to-Speech
- Call routing
- Sticky agent
- In-Queue message
- Music on Hold (MOH)
- Automatic Call Distribution (ACD)
- Call logs
- Call whispering
- Call monitoring
- Feedback call with IVR
- Feedback with short URL
- Bulk sms campaigns
- Bulk email campaigns
- Bulk voice campaigns
- SMS analytics
- Email analytics
- Mobile and desktop apps
- DND list
- Blacklisting and Whitelisting
- Phone number extensions
- Call dispositions
- Call notes
- Concurrent calls
- Daily email reports
- Pilot number
- Predictive dialer
- Progressive dialer
- Preview dialer
- Campaigns & Lists
- Data import
- NDNC registry
- Dashboards
- Role-based permissions
- Reports & Analytics
Pricing:
- Basic: Contact Sales
- Medium: Contact Sales
- Enterprise: Contact Sales
Free Trial:
30 days
Learn more about Office24by7 cloud telephony.
2. Nextiva
Nextiva’s AI-powered Unified-CXM platform helps enhance customer interactions by integrating communication across all channels. With end-to-end journey orchestration and real-time insights, it automates workflows, enhances personalization, and improves customer engagement efficiency.
Nextiva’s future-focused design sets it apart as one of the top CallHippo alternatives. Open architecture, embedded AI, and a powerful workflow engine optimize customer journeys. Real-time customer intelligence, pre-built AI, and automation tools simplify management, boost productivity, and reduce agent fatigue. This makes Nextiva one of the top CallHippo alternatives for businesses seeking a unified and AI-driven customer experience platform.
Features:
- Website live chat
- Messaging apps
- Social media channels
- Review management
- Digital service helpdesk
- Inbound & Outbound voice
- Businesses SMS
- Video meetings
- Screenshare & file share
- Call routing and queueing
Pricing:
- Digital: $20 /user/month (USD)
- Core: $30 /agent/month (USD)
- Engage: $40 /user/month (USD)
- Power Suite: $60 /agent/month (USD)
- Essential: $120 /agent/month (USD)
- Professional: $159.00 /agent/month (USD)
- Premium: $199.00 /agent/month (USD)
Free Trial:
Unavailable
3. Talkdesk
Talkdesk, a leading global cloud contact center provider, focuses on delivering exceptional customer experiences through AI-powered automation. Their solutions optimize critical customer service processes, driving innovation and vertical expertise making it one of the top CallHippo alternatives. With a global presence, Talkdesk empowers businesses to enhance customer satisfaction and achieve accelerated business outcomes across industries and channels.
Talkdesk’s commitment to AI-driven customer experience solutions sets them apart. By optimizing customer service processes and offering deep industry expertise, they empower businesses to deliver exceptional results. Their global reach and partnerships with leading companies solidify their position as a trusted leader in the cloud contact center market.
Features:
- Email and Voice channels
- Session routing
- Concurrent calls
- IVR
- Autodialer
- Speech analytics
- Session summary notes
- Session recording
- Administrator access
- Agent scheduling & Assignment
- Reporting & Dashboards
Pricing:
- CX Cloud Digital Essentials: $85 /user/month (USD)
- CX Cloud Essentials: $85 /user/month (USD)
- CX Cloud Elevate: $115/user/month (USD)
- CX Cloud Elite: $145 /user/month (USD)
Free Trial:
30 days
4. Aircall
Aircall is another top CallHippo alternatives for cloud telephony systems designed businesses. Its cloud-based nature eliminates the need for hardware, allowing customers to start using it within minutes. With deep integrations into popular business software and a growing app ecosystem, Aircall empowers companies to stay connected and efficient. Features like Power Dialer, Analytics Dashboard, and Call Coaching optimize call management for sales and support teams.
As a leading cloud-based call center and phone system, Aircall seamlessly integrates with popular productivity and helpdesk tools. Its user-friendly interface and collaborative features make phone support more accessible, transparent, and efficient, making it an ideal choice for modern businesses.
Features:
- Virtual numbers
- SMS and MMS business text messaging
- Call recordings
- Basic analytics data
- Softphone for desktop, Android, iOS
- Computer Telephony Integration
- Custom music and messages
- Call queuing
- Call routing
- Flexible call distribution rules
- Extensions
- Conference call
- Forward to mobile
- click-to-dial
- Blocklist numbers
- Warm transfers
- Parallel calls
- Ring on speakers
Pricing:
- Essentials:$30 /license/month (USD)
- Professional:$50 /license/month (USD)
- Custom: Custom pricing
Free Trial:
7 days
5. JustCall
Last but not least is another one of the top CallHippo alternatives, JustCall. It is a business phone system that is being used by customers across 70+ countries. It is a robust tool that allows you to connect with customers as well as automate your workflows and coach your teams all from a single interface. It enables integrations with 100+ CRM softwares, helpdesks, and business tools that are very commonly used for communications.
Some of its top features include inbound and outbound calling, along with SMS and MMS services. It also provides AI-powered SMS copilot, AI coaching, Sentiment analysis, AI call scoring, live call monitoring, etc. A total of 6000+ customers use JustCall services worldwide.
Features:
- Outbound calling
- Unlimited inbound calling
- Phone number
- Voicemail
- Caller ID
- Music on Hold
- SIP desk phone
- Contacts
- SMS/MMS segments
- Bulk SMS campaigns
- Call ratings
- Call analytics
- SMS analytics
- Mobile and desktop apps
- DND & Blacklist Calls
- Dialers
- Call forwarding & transfer
- Phone number extensions
- Call tracking and recording
- Call dispositions & notes
- Concurrent calls
- Click-to-call
- Third-party integrations
Pricing:
- Essentials: $19.00 /user/month (USD)
- Team: $29.00 2 users/month (USD)
- Pro: $49.00 2 users/month (USD)
- Business: Contact Sales
- Team Plus: $49.00 2 users/month (USD)
- Pro Plus: $89.00 2 users/month (USD)
- Business Plus: Contact Sales
Free Trial:
The #1 CallHippo Alternative
What makes Office24by7 the top CallHippo Alternative for your business?
Office24by7 is one of the top CallHippo alternatives, offering top-tier cloud telephony solutions for businesses of any size. With a vast array of features, an easy-to-use interface, and exceptional customer support, Office24by7 is the ideal choice for companies seeking reliable and efficient communication tools.
Let’s look at the top 6 constraints that make you choose Office24by7 over others:
1. Reputation & Customer Reviews:
The first and most important part of your research is to consider the reputation of the company from which you are thinking of making the purchase. Office24by7 has an industry presence of over 10 years with expertise in creating and providing enterprise-level software services to hundreds of companies. The G2, Gartner, SoftwareSuggest, GMB reviews, and other customer reviews are a testament for its quality and reliability.
2. Pricing:
Pricing is a crucial factor when choosing a service provider. At Office24by7, our pricing is determined by considering a variety of factors, such as feature overpricing, the demand for affordable yet robust features, the varying needs of small and large businesses, and differences in feature usage and quantity across companies of different sizes. We believe in a transparent approach, encouraging you to experience our product firsthand before getting worried bout the pricing.
3. Ease of Adoption:
The ease of adoption is a criteria that differentiates the top CallHippo alternatives from the rest. It’s essential that the product seamlessly integrates into existing workflows and systems. Office24by7’s dedicated onboarding team provides exceptional assistance in setting up and migrating your entire workflow, ensuring minimal disruption to your operations. With our support, you can continue working as usual without the need to adapt to a new system.
4. Ease of Use:
We recommend involving individuals who will directly handling or using the software, in the demo presentation. This approach provides valuable insights into the product’s user-friendliness and navigability. This helps in assessing whether the transition will be seamless or if it may pose challenges for team members. Our interactive Office24by7 demo presentations allow users to engage with the presenter and gain a comprehensive understanding of the software, ensuring familiarity with its modules and functionalities.
5. Best-in-class Features:
While many customers desire a comprehensive feature list, they often find themselves dissatisfied with the pricing when they fail to utilize these features effectively. At Office24by7, we offer a wide range of features and provide the flexibility to choose which ones are included in your package, ensuring that you pay only for what you need. Our curated selection includes top industry features and commonly requested functionalities, all at affordable rates.
6. Best-in-class Customer Support:
Many customers encounter frustrating delays in support, with tickets remaining unresolved for extended periods. At Office24by7, we prioritize prompt and effective support. Our dedicated 24/7 team is focused solely on resolving your queries and issues. Our Service Level Agreement, a hallmark of our customer relations, has earned praise from countless customers for its commitment to exceptional support.
7. Security:
Data security is an important concern when considering the top CallHippo alternatives. No matter how attractive the pricing or features may be, the risk of data breaches is unacceptable. Office24by7 leverages world-class cloud data silos that are impervious to attacks, providing you with unparalleled peace of mind regarding your data security.
Need more reasons to join hands with Office24by7? Grab your free discovery call and learn more about our cloud telephony software firsthand.
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Frequently Asked Questions
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