Our Blogs

The year 2022 has come to an end, and boy, was it ever an eventful one. Even though there is still a very long way to go, the globe was on its way to making a full recovery. Global brands and their perspectives on marketing in general have been put to the test and influenced […]

Customer support has always been put on the first pedestal in any product or service-based organization. A study done by CFI group has concluded that 76% of customers prefer calling the executives. Companies need to make this entire communication as seamless as possible and call center on the cloud has made this easier. Being available for them […]

Sales professionals find it challenging to manage all aspects of sales transactions, such as prioritizing, organizing, and analyzing them. It is further overwhelming to handle numerous deals involving different customer needs. Organizations often look for a process by which they can streamline various aspects of their business deals to improve efficiency, performance, and conversion. This […]

A CRM system is crucial to the success of any business. It is the driving force behind business growth. It supports connecting with your customers across all major touchpoints. This includes sales, marketing, and customer service. The current business environment is competitive. Businesses are competing for the same customers. These customers expect quick service, personalized interactions, and […]

Spam traps, spam trigger phrases, and anti-spam regulations are perpetual concerns for everyone engaged in email marketing. It is become an art form to craft emails in such a way that they will not be flagged as spam by recipients’ inboxes or blocked by spam filters. Why? Reason being, ISPs have declared war on spammers, […]

Delve into the world of cloud telephony! Uncover its definition, functionalities, and how this innovative technology reshapes communication, empowering businesses with flexibility, scalability, and efficiency.