Top DialerHQ Alternatives and Competitors

Looking for the top DialerHQ alternatives in the market? Here is everything you need to know about the top contenders in the segment.

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Upgrade Your Business Communications With Top DialerHQ Alternatives

Communication systems are the backbone of any business, playing a critical role in maintaining your brand’s reputation. To ensure customer satisfaction and protect your brand’s goodwill, it’s essential to have a reliable incoming and outgoing communication system. Poor communication can lead to misunderstandings, frequent call drops, or customers being unable to reach you, all of which can push them to consider other businesses.

Whether you’re a startup aiming to make a strong first impression or an established company looking to upgrade your communication system, there are bound to be questions and uncertainties. DialerHQ is a strong cloud telephony provider with a range of impressive features. However, since no single solution fits all, it’s important to evaluate options that best suit your business. Let’s explore the top 5 DialerHQ alternatives to help you find the perfect match.

Top 5 DialerHQ Alternatives & Competitors

Let’s compare and choose the best DialerHQ alternative for your needs.

     

    DialerHQ Alternative Ratings (G2 2024) Main Features Base Price (USD) Free Trial
    Office24by7 4.5/5
    • Virtual Numbers
    • IVR Calling System
    • Call Routing 
    • Agent CTI
    • Conferencing
    • Internal Communications
    • Dialers
    • CRM Integration
    • Post Call Surveys
    • Reports & Analytics
    • Third-party Integrations
    $4    /user/month 30 days
    Ozonetel 4.5/5
    • Virtual Numbers

    • IVR Calling System

    • Call Routing

    • Agent CTI

    • Dialers

    • CRM Integration

    • Reports & Analytics

    $30 /user/month  7 days
    Vonage 4.3/5
    • Virtual Numbers
    • IVR Calling System
    • Call Routing
    • Conferencing
    • Internal Communications

    • Reports & Analytics

    $13.99 /line/month +taxes+fees

    Unavailable
    CallHippo 4.4/5
    • Virtual Numbers
    • Call Routing
    • Internal Communications
    • Dialers
    • Reports & Analytics

    $18.00 /user/month  10 days
    Aircall 4.3/5
    • Virtual Numbers
    • IVR Calling System
    • Call Routing
    • Conferencing
    • Dialers
    • CRM Integration
    • Reports & Analytics
    $30 /license/month  7 days

    Try Office24by7 for free with a 30-day trial

    Ready to start? Don’t have a virtual number? Book a free consultation today!

    Comprehensive Analysis of Top DialerHQ Alternatives

    Here are more detailed insights into the services and features provided by all alternatives of DialerHQ’s cloud telephony system. 

    Office24by7_comparison_logo

    Office24by7

    Ozonetel logo

    Ozonetel

    Vonage logo

    Vonage

    CallHippo logo

    CallHippo

    Aircall logo

    Aircall

    1. Office24by7 Cloud Telephony

    office24by7CT-comp

    Office24by7 stands out as a top alternative to DialerHQ, with over a decade of experience delivering reliable cloud telephony solutions for businesses of all sizes. Offering a wide range of high-quality features and flexible pricing, it’s an ideal choice for companies looking to maximize value without overspending on communication tools.

    In addition to telephony services, Office24by7 provides an extensive suite of software solutions, including sales CRM, drip marketing tools, IVR systems, ticketing software, and support automation. These comprehensive offerings empower businesses to streamline operations, improve customer engagement, and drive growth more effectively.

    Features:

    • Virtual number
    • Local number
    • Mobile number
    • Toll-free number
    • Call forwarding
    • Welcome message
    • Multi-level IVR
    • Programmable extensions
    • Voicemail integration
    • Scheduling of IVR
    • Audio file upload
    • Recording through call
    • Text-to-Speech
    • Call routing
    • Sticky agent
    • In-Queue message
    • Music on Hold (MOH)
    • Automatic Call Distribution (ACD)
    • Call logs
    • Call whispering
    • Call monitoring
    • Feedback call with IVR
    • Feedback with short URL
    • Bulk sms campaigns
    • Bulk email campaigns
    • Bulk voice campaigns
    • SMS analytics
    • Email analytics
    • Mobile and desktop apps
    • DND list
    • Blacklisting and Whitelisting
    • Phone number extensions
    • Call dispositions
    • Call notes
    • Concurrent calls
    • Daily email reports
    • Pilot number
    • Predictive dialer
    • Progressive dialer
    • Preview dialer
    • Campaigns & Lists
    • Data import
    • NDNC registry
    • Dashboards
    • Role-based permissions
    • Reports & Analytics

    Pricing:

    • Basic: Contact Sales
    • Medium: Contact Sales
    • Basic: Contact Sales

      Free Trial:

      30 days

      Learn more about Office24by7 cloud telephony.

      2. Ozoentel

      Ozonetel cloud telephony alternatives

      Ozonetel is another top DialerHQ alternatives, offering a highly flexible cloud contact center solution tailored for customer-focused businesses of all sizes. Its all-in-one call center software includes advanced power dialers, dialer APIs, a user-friendly IVR system, and integrated AI, enabling smarter and more efficient operations. This powerful platform helps businesses cut call center costs by up to 50%.

      With Ozonetel’s cloud telephony solution, companies benefit from omnichannel routing across voice, chat, SMS, email, WhatsApp, and more—all managed from a single platform. The open API architecture supports deep CTI integrations, providing complete control and visibility over the customer journey, with plenty of scope for innovative customizations.

      Features:

      • Virtual numbers
      • Custom music on hold
      • Click to call
      • Call forwarding
      • IVR
      • Sticky agent
      • Automatic Call Distribution
      • Call routing
      • Live monitoring
      • Call barge-in
      • Call whispering
      • Call recording
      • Click to call
      • Dialers
      • Email schedules
      • SMS texting options
      • Call reports
      • CRM integrations
      • Missed call alerts

      Pricing:

      • Starter: $30 /user/month (USD)
      • Standard: $45 /user/month (USD)
      • Premium: $55 /user/month (USD)
      • Custom: Contact Sales

      Free Trial:

      7 day

      3. Vonage

      Aircall cloud telephony alternatives

      Vonage is another leading alternative to DialerHQ, offering global connectivity through over 1,600 telecommunications networks and local numbers in 96+ countries. This enables businesses to expand internationally with ease, providing seamless voice, messaging, and video conferencing capabilities. With 99.999% uptime reliability, Vonage ensures teams and contact centers remain productive and connected, regardless of location.

      Vonage places a strong emphasis on security, with compliance certifications such as ISO 27001, PCI-DSS, SOC, HITRUST, and GDPR. Their platform is independently tested and audited, ensuring robust protection for both corporate and customer data. Additionally, with over 600 partners and 1 million developers utilizing Vonage’s programmable APIs, businesses can further enhance their communication solutions making it one of the top DialerHQ alternatives.

      Features:

      • VBC mobile app
      • VBC desktop app
      • Unlimited domestic calling
      • SMS and MMS 
      • Voicemail
      • Phone number porting
      • Virtual receptionist
      • VBC admin portal

      Pricing:

      • Basic: $13.99 /line/month+taxes+fees (USD)
      • Premium: $20.99 /line/month+taxes+fees  (USD)
      • Advanced: $27.99 /line/month+taxes+fees (USD)

      Free Trial:

      Unavailable

      4. CallHippo

      Callhippo cloud telephony alternatives

      CallHippo offers an intuitive business phone system with advanced features like comprehensive reporting, analytics tools, integrations, and powerful dialers. Its user-friendly interface makes it an ideal solution for businesses looking to improve their communication processes.

      Available on both desktop and mobile apps, CallHippo supports remote work while providing reliable customer support making it one of the top DialerHQ alternatives. Trusted by over 5,000 companies globally, it delivers a versatile communication platform that caters to the diverse needs of businesses across various industries.

      Features:

      • Free 1 phone number
      • 100 SMS (Text Messages)
      • Calling minutes (US/CAD)
      • Forward-To-Device
      • Click-To-Dial
      • AI global connect
      • Call mute
      • Business hours
      • Country blocking
      • Leaderboard (Gamification)
      • Custom ring time
      • Clone number / User setting
      • Manage agent availability
      • Campaign management
      • Shared inbox
      • Voicemail
      • Smart switch
      • 2FA
      • Ring-All-Devices
      • Webhook
      • Website call-back button
      • Call logs
      • Teams
      • Last called by
      • Audit logs
      • User working hours
      • Basic report analytics
      • Feedback for calls

      Pricing:

      • Starter: $18.00 /user/month (USD)
      • Professional: $30.00 /user/month (USD)
      • Ultimate: $42.00 /user/month (USD)

      Free Trial:

      10 days

      5. Aircall

      Cloudtalk cloud telephony alternatives

      Aircall is another top DialerHQ altenatives, offering a cloud-based telephony system designed for businesses seeking flexibility and efficiency. With no need for hardware, customers can get started within minutes. Aircall’s deep integrations with popular business software and an expanding app ecosystem enable companies to maintain seamless communication and boost productivity. Key features like Power Dialer, Analytics Dashboard, and Call Coaching help optimize call management for sales and support teams.

      As a leading cloud-based call center and phone system, Aircall integrates effortlessly with productivity and helpdesk tools. Its user-friendly interface and collaborative features enhance phone support, making it more accessible, transparent, and efficient—an ideal solution for modern businesses.

      Features:

      • Virtual numbers
      • SMS and MMS business text messaging 
      • Call recordings
      • Basic analytics data
      • Softphone for desktop, Android, iOS
      • Computer Telephony Integration
      • Custom music and messages
      • Call queuing
      • Call routing
      • Flexible call distribution rules
      • Extensions
      • Conference call
      • Forward to mobile
      • click-to-dial
      • Blocklist numbers
      • Warm transfers
      • Parallel calls
      • Ring on speakers

      Pricing:

      • Essentials:$30 /license/month (USD)
      • Professional:$50 /license/month (USD)
      • Custom: Custom pricing

      Free Trial:

      7 days

      The #1 DialerHQ Alternative

      What makes Office24by7 the top DialerHQ Alternative for your business?

        Office24by7 is one of the top DialerHQ alternatives, offering top-tier cloud telephony solutions for businesses of any size. With a vast array of features, an easy-to-use interface, and exceptional customer support, Office24by7 is the ideal choice for companies seeking reliable and efficient communication tools.

        Let’s look at the top 6 constraints that make you choose Office24by7 over others:

        1. Reputation & Customer Reviews:

        The first and most important part of your research is to consider the reputation of the company from which you are thinking of making the purchase. Office24by7 has an industry presence of over 10 years with expertise in creating and providing enterprise-level software services to hundreds of companies. The G2, Gartner, SoftwareSuggest, GMB reviews, and other customer reviews are a testament for its quality and reliability.

        2. Pricing:

        Pricing is a crucial factor when choosing a service provider. At Office24by7, our pricing is determined by considering a variety of factors, such as feature overpricing, the demand for affordable yet robust features, the varying needs of small and large businesses, and differences in feature usage and quantity across companies of different sizes. We believe in a transparent approach, encouraging you to experience our product firsthand before getting worried bout the pricing.

        3. Ease of Adoption:

        The ease of adoption is a criteria that differentiates the top DialerHQ alternatives from the rest. It’s essential that the product seamlessly integrates into existing workflows and systems. Office24by7’s dedicated onboarding team provides exceptional assistance in setting up and migrating your entire workflow, ensuring minimal disruption to your operations. With our support, you can continue working as usual without the need to adapt to a new system.

        4. Ease of Use:

        We recommend involving individuals who will directly handling or using the software, in the demo presentation. This approach provides valuable insights into the product’s user-friendliness and navigability. This helps in assessing whether the transition will be seamless or if it may pose challenges for team members. Our interactive Office24by7 demo presentations allow users to engage with the presenter and gain a comprehensive understanding of the software, ensuring familiarity with its modules and functionalities.

        5. Best-in-class Features:

        While many customers desire a comprehensive feature list, they often find themselves dissatisfied with the pricing when they fail to utilize these features effectively. At Office24by7, we offer a wide range of features and provide the flexibility to choose which ones are included in your package, ensuring that you pay only for what you need. Our curated selection includes top industry features and commonly requested functionalities, all at affordable rates.

        6. Best-in-class Customer Support:

        Many customers encounter frustrating delays in support, with tickets remaining unresolved for extended periods. At Office24by7, we prioritize prompt and effective support. Our dedicated 24/7 team is focused solely on resolving your queries and issues. Our Service Level Agreement, a hallmark of our customer relations, has earned praise from countless customers for its commitment to exceptional support.

        7. Security:

        Data security is an important concern when considering the top DialerHQ alternatives. No matter how attractive the pricing or features may be, the risk of data breaches is unacceptable. Office24by7 leverages world-class cloud data silos that are impervious to attacks, providing you with unparalleled peace of mind regarding your data security.

        Need more reasons to join hands with Office24by7? Grab your free discovery call and learn more about our cloud telephony software firsthand.

        Ready to Adopt Cloud Telephony?

        Let’s get you started.

        Frequently Asked Questions

        Cloud telephony services are communication solutions that allow businesses to manage calls over the internet, rather than through traditional phone lines. These services offer advanced features like call routing, recording, IVR (Interactive Voice Response), and more, all hosted on the cloud. As one of the top DialerHQ alternatives, Office24by7 provides robust cloud telephony services that ensure seamless and efficient communication for businesses of all sizes.

        A virtual number for IVR is a phone number that isn't tied to a specific phone line. Instead, it routes calls to various destinations based on pre-configured rules, often using an IVR system. The IVR system allows callers to interact with a menu system to reach the appropriate department or service. Office24by7, one of the top DialerHQ alternatives, offers virtual numbers that enhance your IVR capabilities, making your business communication more streamlined and professional.

        A VoIP softphone is software-based and operates on devices like computers, smartphones, or tablets, allowing you to make calls over the internet. A hard phone, on the other hand, is a physical device similar to a traditional phone, but it also uses VoIP technology for internet-based calls. As one of the top DialerHQ alternatives, Office24by7 supports both VoIP softphones, giving your business the flexibility to choose the best communication tools for your needs.

        Office24by7 offers a range of value-added services, including CRM software, IVR services, Call center software, Task and Ticketing management software, WhatsApp Business API, Omnichannel marketing management tool, etc. These services are designed to enhance your business communication and provide insights that help you make informed decisions. Being one of the top DialerHQ alternatives, Office24by7 goes beyond basic telephony to offer tools that boost your overall productivity and customer satisfaction.

        Office24by7 stands out as one of the top DialerHQ alternatives due to its comprehensive features, user-friendly interface, and exceptional customer support. Unlike DialerHQ, Office24by7 offers more flexible pricing, customizable solutions, and a seamless transition process for businesses looking to switch. With Office24by7, you get a more tailored approach to your cloud telephony needs as well as proactive customer support, ensuring that your business communication is always efficient and reliable.

        Office24by7 provides 24/7 customer support with a dedicated team of experts ready to assist you with any issues or queries. Whether you need help with setup, troubleshooting, or optimizing your communication system, Office24by7's support team is there to ensure your operations run smoothly. Our detailed breakdown of how timely our support team works can be seen in our Support Level Agreement.

        Office24by7 tracks a variety of metrics, including call duration, call volume, response time, caller id, previous call history, and more. These insights allow businesses to optimize their communication strategies and improve customer interactions. Being one of the top DialerHQ alternatives, Office24by7 provides comprehensive analytics that help you stay ahead in your business communication efforts.

        Shifting from DialerHQ to Office24by7 is a smooth and hassle-free process. Office24by7 offers a dedicated migration team that assists with data transfer, system setup, and training, ensuring minimal disruption to your business operations. Being one of the top DialerHQ alternatives, Office24by7 prioritizes a seamless transition, allowing you to quickly start benefiting from its advanced features and superior service.