Top Ameyo Alternatives and Competitors
Ameyo is a great software for your business communication. But don’t stop with a single option. Before you purchase your next cloud telephony software let’s evaluate all the top Ameyo alternatives in the market.
Upgrade Your Business Communications With Top Ameyo Alternatives
The cloud telephony market is vast, with numerous quality providers offering a wide range of features at varying price points. However, not every provider is right for every business. Many rush to choose a cloud telephony provider, only to find they’ve subscribed to features they don’t need or, worse, opted for a solution that’s hard to adopt and migrate, slowing down productivity. Some products may fit your budget but lack essential features, while others offer all you need but come at a price beyond your budget.
This is why, even though Ameyo is a reputable option, it’s crucial to explore other providers that might better suit your specific requirements. To save you time and effort, we’ve compiled a list of the top Ameyo alternatives, eliminating the need to browse multiple websites or switch between tabs to compare your options.
Top 5 Ameyo Alternatives & Competitors
Let’s compare and choose the best Ameyo alternative for your needs.
| Ameyo Alternative | Ratings (G2 2024) | Main Features | Base Price (USD) | Free Trial |
|---|---|---|---|---|
| Office24by7 | 4.5/5 |
|
$4 /user/month | 30 days |
| Ozonetel | 4.5/5 |
|
$30 /user/month | 7 days |
| Talkdesk | 4.4/5 |
|
$85 /user/month | 30 days |
| 3CX | 4.4/5 |
|
$195 /annum | 2 months |
| Genesys Cloud CX | 4.3/5 |
|
$110 /user/month | 14 days |
Try Office24by7 for free with a 30-day trial
Ready to start? Don’t have a virtual number? Book a free consultation today!
Comprehensive Analysis of Top Ameyo Alternatives
Here are more detailed insights into the services and features provided by all Ameyo alternatives.
Office24by7
Ozonetel
Talkdesk
3CX
Genesys Cloud CX
1. Office24by7 Cloud Telephony
Office24by7 is one of the top Ameyo alternatives that has been in the industry for over a decade. Office24by7 provides robust cloud telephony solutions for businesses small and large no matter the size. The top-quality features and flexible pricing make it a great choice for companies looking for the right features at affordable prices. This ensures that not even a single penny of your investment is going wasted.
Office24by7 also provides other software services like sales CRM, drip marketing softwares, IVR systems, ticketing software, support automation software, and more.
Features:
- Virtual number
- Local number
- Mobile number
- Toll-free number
- Call forwarding
- Welcome message
- Multi-level IVR
- Programmable extensions
- Voicemail integration
- Scheduling of IVR
- Audio file upload
- Recording through call
- Text-to-Speech
- Call routing
- Sticky agent
- In-Queue message
- Music on Hold (MOH)
- Automatic Call Distribution (ACD)
- Call logs
- Call whispering
- Call monitoring
- Feedback call with IVR
- Feedback with short URL
- Bulk sms campaigns
- Bulk email campaigns
- Bulk voice campaigns
- SMS analytics
- Email analytics
- Mobile and desktop apps
- DND list
- Blacklisting and Whitelisting
- Phone number extensions
- Call dispositions
- Call notes
- Concurrent calls
- Daily email reports
- Pilot number
- Predictive dialer
- Progressive dialer
- Preview dialer
- Campaigns & Lists
- Data import
- NDNC registry
- Dashboards
- Role-based permissions
- Reports & Analytics
Pricing:
- Basic: Contact Sales
- Medium: Contact Sales
- Enterprise: Contact Sales
Free Trial:
30 days
Learn more about Office24by7 cloud telephony.
2. Ozonetel
Ozonetel emerges as one of the top Ameyo competitors, delivering a versatile cloud-based contact center platform tailored for customer-centric enterprises. Its comprehensive toolkit includes cutting-edge power dialers, API integrations, intuitive IVR systems, and AI-driven features. This powerful combination streamlines call center processes, potentially slashing operational expenses by half while enhancing overall efficiency.
Distinguished by its unified approach, Ozonetel’s solution facilitates seamless omnichannel communication across various mediums from a centralized interface. The platform’s open API architecture enables robust CTI integrations, empowering businesses to craft bespoke, customer-focused experiences. This level of customization and control positions it among the top Ameyo alternatives in the cloud telephony market.
Features:
- Virtual numbers
- Custom music on hold
- Click to call
- Call forwarding
- IVR
- Sticky agent
- Automatic Call Distribution
- Call routing
- Live monitoring
- Call barge-in
- Call whispering
- Call recording
- Click to call
- Dialers
- Email schedules
- SMS texting options
- Call reports
- CRM integrations
- Missed call alerts
Pricing:
- Starter: $30 /user/month
- Standard: $45 /user/month
- Premium: $55 /user/month
- Custom: Contact Sales
Free Trial:
7 days
3. Talkdesk
Talkdesk revolutionizes customer service with its cloud-based contact center platform. It streamlines operations and enhances customer satisfaction, driving business success. This innovative solution caters to various industries and supports hybrid work environments, making it a top choice for companies aiming to transform their customer interactions.
Being one of the top Ameyo alternatives, Talkdesk offers a comprehensive suite of tools within a single platform. Its unique business phone system, coupled with robust security measures and adaptable features, simplifies complex processes. Talkdesk’s global presence and industry expertise enable it to provide tailored solutions that outperform competitors in enhancing customer engagement.
Features:
- Email and Voice channels
- Session routing
- Concurrent Calls
- IVR
- Autodialer
- Speech analytics
- Session summary notes
- Session recording
- Administrator access
- Agent scheduling and assignment
- Reporting and Dashboards
Pricing:
- CX Cloud Digital Essentials: $85 /user/month
- CX Cloud Essentials: $85/ user/month
- CX Cloud Elevate: $115 /user/month
- CX Cloud Elite: $145 /user/month
Free Trial:
30 day
4. Genesys Cloud CX
Genesys Cloud CX stands out in the top Ameyo alternatives, offering robust cloud-based call center software trusted by businesses worldwide. From startups to large corporations, it’s widely adopted for its comprehensive features. The platform excels in integrating cross-team insights and providing efficient touchpoints, streamlining customer issue resolution, and enhancing overall service quality.
This versatile solution empowers businesses to connect with customers through multiple channels seamlessly. Genesys Cloud CX’s sophisticated infrastructure ensures communication consistency across all mediums, whether interactions begin, end, or continue on different platforms. This omnichannel approach allows for fluid, uninterrupted customer engagement, elevating the overall customer experience.
Features:
- All-in-one interface
- Voice channel
- Unified communications and collaboration
- Native bots
- Predictive routing
- Realtime call insights
- Enhanced post-call summaries
- Knowledge surfacing
- Speech-enabled IVR
- Onbound voice routing (ACD)
- Callback
- Realtime QA monitoring
- Interaction and screen recording
- Access to AppFoundry Marketplace
- Text-to-speech integration
- Outbound voice, SMS, email campaigns
- Inbound.outbound blending
- Scheduled callbacks
- Custom dashboards
- Historical reporting
Pricing:
- Genesys Cloud CX 1: $110 USD per user/month billed annually
- Genesys Cloud CX 2: $170 USD per user.month billed annually
- Genesys Cloud CX3: $230 USD per user/month billed annually
Free Trial:
14 days
5. 3CX
3CX delivers a modern cloud-based communication platform that supersedes traditional PBX systems. This versatile solution integrates voice calls, video meetings, instant messaging, and live chat functionalities. Embracing open standards, 3CX seamlessly works with various IP phones and SIP trunk providers, while its cross-platform apps ensure seamless connectivity for remote and mobile teams.
As one of the top Ameyo alternatives, 3CX stands out for its cost-effectiveness and ease of use. This award-winning system enhances business operations by cutting telecom expenses, boosting staff efficiency, and elevating customer interactions. Its flexible deployment options—on-premises or cloud-hosted—coupled with simple installation and maintenance, make 3CX an attractive choice for businesses of all sizes.
Features:
- Phone directory
- Headset integrations
- Call parking/pickup
- Call logging
- Ring groups
- Extensions
- Choose SIP trunk
- Auto attendant
- Inbuilt SBC for OFfsite Phones
- Busy Lamp Field
- Multi-level IVR
- Voicemail transcription
- 3CX Link
- Polls
- PDF sharing
- Screen sharing
- Remote assistance
- Whiteboard
- Maximum no of 25 participants
- Live Chat of less than 20 participants
- Integrations
- SMS & MMS
- Chat reports
- Call queues
- Call recordings
- SLA alerting
- Switchboard
- Wallboard
- Callback
- Call barge-in/whisper
- Call reports
- Support ticket: $75
Pricing:
- 3CX SMB: $195 up to 20 users/annum
- 3CX PRO: $195 /system/ 10 Users/4 simultaneous calls/annum
- 3CX ENT: $245 /system/10 Users/4 simultaneous calls/annum
Free Trial:
2 months
The #1 Ameyo Alternative
What makes Office24by7 the top Ameyo Alternative for your business?
Office24by7 is one of the top Ameyo alternatives, offering top-tier cloud telephony solutions for businesses of any size. With a vast array of features, an easy-to-use interface, and exceptional customer support, Office24by7 is the ideal choice for companies seeking reliable and efficient communication tools.
Let’s look at the top 6 constraints that make you choose Office24by7 over others:
1. Reputation & Customer Reviews:
The first and most important part of your research is to consider the reputation of the company from which you are thinking of making the purchase. Office24by7 has an industry presence of over 10 years with expertise in creating and providing enterprise-level software services to hundreds of companies. The G2, Gartner, SoftwareSuggest, GMB reviews, and other customer reviews are a testament for its quality and reliability.
2. Pricing:
Pricing is a crucial factor when choosing a service provider. At Office24by7, our pricing is determined by considering a variety of factors, such as feature overpricing, the demand for affordable yet robust features, the varying needs of small and large businesses, and differences in feature usage and quantity across companies of different sizes. We believe in a transparent approach, encouraging you to experience our product firsthand before getting worried bout the pricing.
3. Ease of Adoption:
The ease of adoption is a criteria that differentiates the top Ameyo alternatives from the rest. It’s essential that the product seamlessly integrates into existing workflows and systems. Office24by7’s dedicated onboarding team provides exceptional assistance in setting up and migrating your entire workflow, ensuring minimal disruption to your operations. With our support, you can continue working as usual without the need to adapt to a new system.
4. Ease of Use:
We recommend involving individuals who will directly handling or using the software, in the demo presentation. This approach provides valuable insights into the product’s user-friendliness and navigability. This helps in assessing whether the transition will be seamless or if it may pose challenges for team members. Our interactive Office24by7 demo presentations allow users to engage with the presenter and gain a comprehensive understanding of the software, ensuring familiarity with its modules and functionalities.
5. Best-in-class Features:
While many customers desire a comprehensive feature list, they often find themselves dissatisfied with the pricing when they fail to utilize these features effectively. At Office24by7, we offer a wide range of features and provide the flexibility to choose which ones are included in your package, ensuring that you pay only for what you need. Our curated selection includes top industry features and commonly requested functionalities, all at affordable rates.
6. Best-in-class Customer Support:
Many customers encounter frustrating delays in support, with tickets remaining unresolved for extended periods. At Office24by7, we prioritize prompt and effective support. Our dedicated 24/7 team is focused solely on resolving your queries and issues. Our Service Level Agreement, a hallmark of our customer relations, has earned praise from countless customers for its commitment to exceptional support.
7. Security:
Data security is an important concern when considering the top Ameyo alternatives. No matter how attractive the pricing or features may be, the risk of data breaches is unacceptable. Office24by7 leverages world-class cloud data silos that are impervious to attacks, providing you with unparalleled peace of mind regarding your data security.
Need more reasons to join hands with Office24by7? Grab your free discovery call and learn more about our cloud telephony software firsthand.
Ready to Adopt Cloud Telephony?
Let’s get you started.
Frequently Asked Questions
Related Alternative and Competitor Guides
Similar cloud telephony alternative guides: